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Frequent Contributor
Posts: 109
Registered: ‎04-11-2010

You might want to check your rebate balances on Topcashback.

 

QVC has declined all my purchases for April and May and  they were all there a few days ago.  I know I can submit a claim for each purchase but that's going to take some work on my part researching each purchase that was made through their site. Does anyone know any easier way to notifiy Topcashback that this has happened?

 

I had this problem with one or two purchases in the past but not all of them.  When I submitted claims, none of them were successful. I thought they had this issue with QVC resolved but apparently not.

 

I really need to stop using Topcashback.

Respected Contributor
Posts: 2,932
Registered: ‎06-04-2012

@Review 2.  I had similar issues with topcashback  also and stopped using them. 

Now use Rakuten and Mrrebates and both are very reliable and any issues are usually solved almost immediately.  Plus you don't have to wait as long for your rebate.

Honored Contributor
Posts: 27,660
Registered: ‎03-09-2010

I never order from the Q anymore, but I have no trouble with TCB from any of the stores I deal with, HSN always credits me in about an hour after I purchase. 

Honored Contributor
Posts: 21,023
Registered: ‎10-03-2011

Well phooey!  I just checked and happened to me too, and with HSN purchases too.  What a bummer. 😡

Honored Contributor
Posts: 27,660
Registered: ‎03-09-2010

Have you tried using Be Frugal, they have had 10.5% back from HSN for the last few weeks.  Check on the rate for the  Q

Honored Contributor
Posts: 27,660
Registered: ‎03-09-2010

Instead of filling out the form , have you tried contacting TCB CS directly thru email. I do this all the time and always get an answer. Just send your concerns to Customer Service @ and the usual after that. 

Respected Contributor
Posts: 4,099
Registered: ‎03-19-2010

ME TOO.   I just checked and money that was there the other day,  is not there any longer.  ALL of my QVC and HSN purchased show DECLINED.  I just wrote to them,  as I had to do last year, and asked them to resubmit and get me the $ they advertised.  I let them know that I have NEVER had anything declined by Rakuten.

SCAM?    Who knows.  I've gotten money back from TCB but had to fight for every penny.  Worth it?   I really don't think so.  I may have to stop using them.   

SHAME!

Honored Contributor
Posts: 11,162
Registered: ‎03-19-2010

I finally got one to go through and now it's been declined.  Guess I need to cash out and be done with them. 

Honored Contributor
Posts: 27,660
Registered: ‎03-09-2010

Re: Topcashback Rebates

[ Edited ]

Could this possibly be just a computer glitch on their part and all will be restored, there is absolutely no other explanation as to why this would happen, I say give them time to fix it!!!

Honored Contributor
Posts: 21,023
Registered: ‎10-03-2011

@Shelbelle wrote:

Could this possibly be just a computer glitch on their part and all will be rrstored, there is absolutely no other explanation as to why this would happen, I say give them time to fix it!!!


I hope you're right.