Community Chat

[Shelbelle]

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@JeanLouiseFinch wrote:

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@Shelbelle wrote:

Could this possibly be just a computer glitch on their part and all will be rrstored, there is absolutely no other explanation as to why this would happen, I say give them time to fix it!!!

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I hope you're right.  

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I am betting on it, hang in there!!!

[IMW]

I concur.

[sunshine45]

same problem.....just went in to check.

 april and may purchases have all been declined with QVC.

it is slightly over $100 of rebates!!!!

[sunshine45]

is there a general customer service email or do i have to submit an individual support ticket for all of those purchases?

[SilleeMee]

The declination problem has been an ongoing thing. That as well as missing rebates. it's very frustrating to say the least. I always double check each purchase to see if the rebate got posted.

[SilleeMee]

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@sunshine45 wrote:

is there a general customer service email or do i have to submit an individual support ticket for all of those purchases?

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@sunshine45 

You have to submit a claim for each one.

[Icegoddess]

@sunshine45 Bottom of the page on the far left is the CS link.  I have found them responsive, but usually the answer is you have to submit a claim.

[sunshine45]

ugh, well looks like i have to submit about a dozen claims then.

very frustrating. i may just have to go with the lower rebates on mr rebates for qvc if this keeps up.

[Icegoddess]

I wouldn't be surprised if QVC is turining away from rebates altogether as a money saving thing.  They stopped paying the Blue Skies lady to promote their products,

[Shelbelle]

If Q has stopped honoring rebates, then legally how can they still claim to be a paying patricipating  merchant on the site, makes no sense to me.