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Honored Contributor
Posts: 78,200
Registered: ‎03-10-2010

@Nightowlz.  Be sure the site you're using for hsn, says "official site".  Sometimes imposters sneak in under a site's  name.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 43,179
Registered: ‎03-09-2010

i used topcashback today for both hsn and qvc. no issues at all and it is already showing as pending cash back. i am using a laptop and the edge browser.

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein
Honored Contributor
Posts: 40,911
Registered: ‎05-22-2016

Re: Top Cash Back

[ Edited ]

Try a different browser.

Use a different device.

Anti-spyware/anti-malware software installed on your device could be causing the issue and you need to allow the HSN domain to be accessed by that softare.

Honored Contributor
Posts: 16,201
Registered: ‎03-11-2010

@elated wrote:

Have you tried deleting your browser data? That has helped me. Also, before going to the site close all your browser windows and go from the cashback site. Make your choice and click on it. That is my suggestion.


@elated 

I have cleaned cookies etc. I shut down my computer & restarted it.

I tried Top Cash Back, Retailmenot, Mr. Rebates & Rakuten. None would work for me.  I usually use the sites with no issues. Every once in a while it does this. It's so annoying. If I knew what was causing it I would fix it. 

Honored Contributor
Posts: 16,201
Registered: ‎03-11-2010

@sunshine45 wrote:

i used topcashback today for both hsn and qvc. no issues at all and it is already showing as pending cash back. i am using a laptop and the edge browser.


@sunshine45 

 

I tried Chrome & Firefox. I tried my computer, phone & DH's laptop. 

Honored Contributor
Posts: 16,201
Registered: ‎03-11-2010

@SilleeMee wrote:

Try a different browser.

Use a different device.

Anti-spyware/anti-malware software installed on your device could be causing the issue and you need to allow the HSN domain to be accessed by that softare.


@SilleeMee 

 

Tried Firefox. Tried 2 computers & my phone.

I told DH it's probably Malwarebytes or the Firewall.

I told DH to remove Chrome App from the Firewall & reinstall it. 

Last time it happened I used my phone. It won't work this time. 

Honored Contributor
Posts: 16,201
Registered: ‎03-11-2010

It's our Network.

DH hooked up Hotspot on his phone which is working.

Thanks to everyone for all the suugetions & help.

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Honored Contributor
Posts: 35,959
Registered: ‎03-09-2010

So happy you have it all straightened out, happy shopping !!!