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Super Contributor
Posts: 481
Registered: ‎02-23-2013

Re: Survey on Blogs and Forums


@haddon9 wrote:

@1tuffcookie wrote:

I hope QVC is reading this thread to see how some appear to be pressuring others to lie in order to "save" the forums.  

 

The reality is there are more posts in this community to encourage others to buy elsewhere than there are to shop here.  There are lots of comments in the community indicating people don't even watch QVC anymore.  The beauty forum is full of recommendations for products that can't be purchase at QVC, and many times they recommend something less expensive than what QVC is selling.  People aren't allowed to provide honest feedback about hosts and programming if that feedback is considered negative.  Overall, I think it's odd that QVC bothers to finance this community considering what they get in return.


@1tuffcookie There is nothing wrong with offering information about products on other sites.  I understand that  QVC doesn't want us to give direct links.  I for one really enjoy coming here but at the same time do buy a lot.....probably much more than if i didn't come here.

 

Since you hope that QVC is reading the thread and could possibly shut down the forums I don't see why you bother to come here if it doesn't mean anything to you.  It does mean a lot to many here though.

 

I've been here for almost 20 years and would be very sorry to see it go.


From a business perspective, I think there's quite a bit wrong with using their funds and manpower on a forum that drives people to other companies.  QVC says they don't want links to other sites, but links continue to get posted (without much consequence), and some links fly under the radar and never get deleted.  

 

I've also been here a long time (have been shopping with QVC since the 1990's) so I've seen the good and the bad when it comes to programming, hosts, website updates, and forum operation.  Again, I simply hope QVC sees how some people are trying to skew the data.  

 

I don't see their closing the forums as a bad thing.  Given how so many people have been driven away from here, it may actually improve customer relations and sales to close it.  

Super Contributor
Posts: 481
Registered: ‎02-23-2013

Re: Survey on Blogs and Forums


@kaydee50 wrote:

@haddon9   And if they did shut the forums down, would you continue to shop here??  I would guess that a small percentage of customers are on these forums so it may not be worth it to keep them open.

 

Would love to see QVC cut costs and cut the prices of their items.

 

 


Yes, any cost cutting measures that lower the cost of the items would be appreciated.  I agree that it's just a small population posting here.  Overall, I find the posts lean more negative when it comes to buying QVC items than positive.

QVC Customer Care
Posts: 1,682
Registered: ‎06-14-2015

Re: Survey on Blogs and Forums

Honored Contributor
Posts: 13,760
Registered: ‎03-09-2010

Re: Survey on Blogs and Forums

 

Having worked in the corporate world for decades, and being in high enough positions, the survey questions are designed to decide if they want to continue or shut down these forums. 

Honored Contributor
Posts: 25,735
Registered: ‎03-16-2010

Re: Survey on Blogs and Forums


@september wrote:

I got it earlier today.  Was in a rush, so skipped it. 

now I'd like to fill it out if I can.    I am one of those people (increasingly rare, I think) who shops here more than I post here.  I'd like to see the forums stay, even if I'm not here too often anymore.  


@september 

 

If you clear your history and cookies, the next time you sign in here the survey option should reappear.

Honored Contributor
Posts: 20,777
Registered: ‎03-14-2010

Re: Survey on Blogs and Forums

I don't think they asked the right questions.

~What a terrible era in which idiots govern the blind.~ William Shakespeare
Respected Contributor
Posts: 3,122
Registered: ‎03-02-2016

Re: Survey on Blogs and Forums

Yes, the short survey popped up for me.  I answered the survey truthfully.

Honored Contributor
Posts: 10,954
Registered: ‎06-10-2015

Re: Survey on Blogs and Forums

@Bri369 .............I think its all about whether QVC will keep the forums or do away with them.

LIFE IS TO SHORT TOO FOLD FITTED SHEETS
Honored Contributor
Posts: 14,922
Registered: ‎11-03-2018

Re: Survey on Blogs and Forums

[ Edited ]

@Imaoldhippie wrote:

@Bri369 .............I think its all about whether QVC will keep the forums or do away with them.


I'd hate to see them go.  I've been here over 20 years.  But the over-moderation and all the technical glitches has killed them.  

Esteemed Contributor
Posts: 7,175
Registered: ‎09-08-2010

Re: Survey on Blogs and Forums


@1tuffcookie wrote:

I hope QVC is reading this thread to see how some appear to be pressuring others to lie in order to "save" the forums.  

 

The reality is there are more posts in this community to encourage others to buy elsewhere than there are to shop here.  There are lots of comments in the community indicating people don't even watch QVC anymore.  The beauty forum is full of recommendations for products that can't be purchase at QVC, and many times they recommend something less expensive than what QVC is selling.  People aren't allowed to provide honest feedback about hosts and programming if that feedback is considered negative.  Overall, I think it's odd that QVC bothers to finance this community considering what they get in return.


@1tuffcookie  No one is "pressuring" anyone to "lie" while taking the survey. The point is IF you shop here and use the forum, it's a valuable tool for QVC to know. For those who don't buy, have nothing but negative comments, and shop elsewhere....then maybe you shouldn't continue on the forums. If it does cost the Q money, they want (and need!) honest feedback. Some of us DO have positive experiences shopping here!