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03-27-2024 09:44 AM
@1tuffcookie wrote:
@haddon9 wrote:
@1tuffcookie wrote:I hope QVC is reading this thread to see how some appear to be pressuring others to lie in order to "save" the forums.
The reality is there are more posts in this community to encourage others to buy elsewhere than there are to shop here. There are lots of comments in the community indicating people don't even watch QVC anymore. The beauty forum is full of recommendations for products that can't be purchase at QVC, and many times they recommend something less expensive than what QVC is selling. People aren't allowed to provide honest feedback about hosts and programming if that feedback is considered negative. Overall, I think it's odd that QVC bothers to finance this community considering what they get in return.
@1tuffcookie There is nothing wrong with offering information about products on other sites. I understand that QVC doesn't want us to give direct links. I for one really enjoy coming here but at the same time do buy a lot.....probably much more than if i didn't come here.
Since you hope that QVC is reading the thread and could possibly shut down the forums I don't see why you bother to come here if it doesn't mean anything to you. It does mean a lot to many here though.
I've been here for almost 20 years and would be very sorry to see it go.
From a business perspective, I think there's quite a bit wrong with using their funds and manpower on a forum that drives people to other companies. QVC says they don't want links to other sites, but links continue to get posted (without much consequence), and some links fly under the radar and never get deleted.
I've also been here a long time (have been shopping with QVC since the 1990's) so I've seen the good and the bad when it comes to programming, hosts, website updates, and forum operation. Again, I simply hope QVC sees how some people are trying to skew the data.
I don't see their closing the forums as a bad thing. Given how so many people have been driven away from here, it may actually improve customer relations and sales to close it.
@1tuffcookie These forums are not for everyone. Maybe it's not for you. As for lowering prices by shutting down forums...it wouldn't make a difference. Many posters have left....and it's because of comments that are negative that it happens. Some of us DO want them to continue.
03-27-2024 10:38 AM
I can only speak for myself.
If the forums go away, QVC will lose at least 90% of my business. Even for the items I buy here on a regular basis.
Because I come to the forum first every day. Then I may peruse the rest of the Q site, sometimes to check out something that has been mentioned here. Sometimes to see if something I use is on special or to check when the next showing may be. Or just to browse.
If the forum goes, I have virtually no reason to come to the QVC main site alone. I know that the regulars here are a minority, but how many others would drastically reduce their shopping with no forum?
QVC has a lot of other problems that keep people from shopping too. They're going to have to figure out if it's worth it to keep or close the forums. Or perhaps even revamp them into something more user friendly to draw more people/shoppers in.
I guess we'll see what, if anything, they do.🤷♀️
03-27-2024 10:42 AM
I got it this morning and think it was a great chance for me to let them know my views on the forums. I love these forums and, with the hosts (or maybe corporate) not interested in telling us about the products and more about personal lives of the hosts, it's a great help to me to know about the products. And yes, I did tell them that! I think it's a great feature and hope they keep it, although I'm nervous that they're thinking of removing them. The information I've read in the past has been a make or break for me with ordering.
03-27-2024 10:44 AM
Same thing for me--got a pop up for a survey---but it had NOTHING to do with why I come to this board---I deleted it.
03-27-2024 10:56 AM
I did a survey this morning for my Domino's order last Friday. Chance to win a $25.00 ecard. Those are my kind of surveys.
The item I bought from the Q. this past Christmas was the first I bought from them since 2011. I do not think they have much chance of me keeping them in business so no I have not received a survey from them.
03-27-2024 11:14 AM
In their effort to attract younger customers, in itself unlikely at best, they have ailinated their older long time customers. They have hired hosts that are unappealing and let go hosts who have an established following, a connection with loyal viewers.
At one time I bought fashion from QVC, silk blouses, cashmere sweaters, but I don't want polyester so nothing on offer tempts me now.
03-27-2024 11:32 AM
I doubt the survey has anything to do with shutting down the forum. They know who purchases and who doesn’t. They don’t need a survey to confirm that.
At this point they need every customer they can get. Why alienate by shutting down the forum.
They are in trouble, they are caught between the now antiquated format and trying to merge with today’s social media type platform. It isn’t working.
03-27-2024 04:38 PM - edited 03-31-2024 09:27 PM
I tried to take the survey twice, on 2 different devices, but when I clicked submit each time, I got an authentication error message.
ETA: I was suspicious of the survey the first time it popped up too. Wasn't sure it was legit. Once I knew it was "real" I wanted to complete it.
Finally, succeeded in getting my completed survey submitted just a few minutes ago. 👍
03-27-2024 05:00 PM
Raise your hand if you sincerely think Q cutting expenses will result in lower prices.
03-27-2024 06:16 PM
@geezerette wrote:
@september wrote:I got it earlier today. Was in a rush, so skipped it.
now I'd like to fill it out if I can. I am one of those people (increasingly rare, I think) who shops here more than I post here. I'd like to see the forums stay, even if I'm not here too often anymore.
If you clear your history and cookies, the next time you sign in here the survey option should reappear.
@geezerette thank you! I actually didn't need to do that, when I went to the forums from my laptop rather than my iPad, the survey popped up. Filled it out this time.
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