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Esteemed Contributor
NYC Susan
Posts: 6,889
Registered: ‎03-13-2010

Re: Shopping Experience at Safeway today Was Not Good

‎02-11-2018 08:45 PM

For me, the bag issue isn't that big a deal.  Yes, it's annoying, but there were bags available.  And weekends are busy, so I would let that go and chalk it up to being a minor inconvenience. 

 

The cashier situation, however, is different.  Absolutely I would have gone directly to the CS counter and asked for a manager.  I would not have left the store without speaking to someone and adamantly registering a complaint.  The error is forgiveable because mistakes happen.  But her attitude and what she said to you are completely unacceptable.  Management needs to know.

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