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06-21-2021 06:50 AM
I wouldn't have given Mom's DOB. I haven't given it to Q before so they'd never know if it was correct or wrong.
I would have closed my browser, cleared cookies, cache, history and then tried to log back in.
06-21-2021 06:57 AM
I've never given that information to QVC either.
This appears to me to be a very well crafted phishing scam, trying to collect more poster data since they already have an email.
I don't believe that this is an issue with QVC. They have other problems however.
06-21-2021 07:05 AM
I was never asked for my mother's information by QVC when I set up my account either.
Be sure to change your password and if you have a credit card on file with your account I would delete it.
06-21-2021 11:56 AM
@KingstonsMom wrote:When I initially set up my QVC acct. 26+ years ago, I was never asked for the year of my mother's birth?
The only time I have ever had to give answers to secret questions was when setting up accounts on financial sites. Bank, credit card, etc.
I don't think I've ever been asked to do it on shopping sites.
06-21-2021 01:33 PM
That happened to me as well. Took over a week to go back to normal
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