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08-12-2020 04:11 AM
Just wanted to compliment the QVC Social Team for addressing a return issue. It was resolved quickly....within minutes. Thank you Anjalena.
If you have a return question contact QVCSocialTeam@qvc.com.
08-12-2020 06:06 AM
I too had a good experience with the social team. I emailed them last night over a return that I hadn't received credit for. Within minutes Kinski emailed me & issued the credit.
Thank you, Kinski!!
08-12-2020 08:01 AM
@NicksmomESQ, i have been always satisfied whenever contacting live chat. Yes, like others there is usually a wait. However. several stores when calling ask you to wait or they will return your call.. Q chat people listen to complaints all day. Would you want their jobs? These people work for the Q. They have rules to follow. They all do their very best to help cust. I, for one, have always been extremely satisfied with their help. A SINCERE THANK YOU TO EACH ONE!!!!
08-12-2020 09:59 AM
I have also had a great experience with a return problem.
08-12-2020 10:52 AM
The Social Team is QVC's best kept secret!
08-12-2020 02:04 PM - edited 08-12-2020 02:07 PM
I also had a very good experience with the Q's Social Team when I inquired about not receiving a credit for a second scheduled easy pay which had been deducted from my account on an item which had been returned but took over a month to be updated. The person I dealt with was extremely helpful and immediately issued me the credit I was due.
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