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Respected Contributor
Posts: 3,031
Registered: ‎10-22-2018

Please Walmart -- Drop This New Service

I had to go to a Walmart I rarely use for a curbside pickup today.

 

When the (charming) employee came up to my window, he asked, "It's a hot day today. We have ice cold water and soft drinks right inside. I could add it to this order. Would you like me to bring you one?"

 

Oh no! They're turning the order carriers into cafe servers. I declined.

 

He then handed me a well-designed four color glossy sheet of paper which thanked me for being a customer and was signed by him. "Remember, five stars for me will mean a lot." At Walmart, if you leave feedback and mention an employee by name, they get a bonus.

 

Is this happening in other parts of the country?

 

 

Honored Contributor
Posts: 48,813
Registered: ‎08-23-2010

Re: Please Walmart -- Drop This New Service

@PickyPicky3 

 

Good grief .....  I'd bet that bottle of nice cold water would have cost AT LEAST three dollars.  

Honored Contributor
Posts: 79,388
Registered: ‎03-10-2010

Re: Please Walmart -- Drop This New Service

Happy day!  Something new to complain about.

 

It's 102° here today and my car AC isn't working.  I would've  said, "God bless you".

New Mexico☀️Land Of Enchantment
Respected Contributor
Posts: 3,101
Registered: ‎09-07-2014

Re: Please Walmart -- Drop This New Service

[ Edited ]

 @PickyPicky3 

 

I think it's a nice gesture for them to offer drinks, easy to decline. As for giving feedback, this happens at so many places and I like that they offer employees a bonus that get great feedback. It sure would encourage good service.

 

Honored Contributor
Posts: 15,219
Registered: ‎11-24-2013

Re: Please Walmart -- Drop This New Service

@PickyPicky3 Walmart isn't reading your post. And how did this hurt you? This employee was doing their job. Get over it.

Respected Contributor
Posts: 4,732
Registered: ‎03-09-2010

Re: Please Walmart -- Drop This New Service

I shop Walmart in person and use the self checkout.  My Walmart is smaller, and I really like the ladies that work the self checkout area early in the morning when I shop.  After paying the five stars come on the screen and the customer can give them a rating.  I always give a 5 star to them. 

“I heard the sound I had to follow”
In Your Wildest Dreams by Justin Hayward
Esteemed Contributor
Posts: 6,753
Registered: ‎06-04-2012

Re: Please Walmart -- Drop This New Service

@PickyPicky3   We all have choices and if someone is offered a drink and wants it that's great!  First thought to me was I'd probably go for it if I was thirsty.

 

Just because you don't want one or don't want to take a survey doesn't mean that an entire population feels the same.

 

I just don't get the requests to stop services, just don't use it!

Respected Contributor
Posts: 3,031
Registered: ‎10-22-2018

Re: Please Walmart -- Drop This New Service

In my area, picking up curbside always means at least a 10-15 minute wait. Having them go back inside to get drinks will just add to that.

 

As for the feedback and bonuses, I do it frequently. Do I need the equivalent of a business card from an order carrier? No.

 

Both these activities make an already slow system even slower.

Esteemed Contributor
Posts: 6,753
Registered: ‎06-04-2012

Re: Please Walmart -- Drop This New Service

@Kachina624   There was an earlier Please Stop complaint post today and loved  @They CallMe MRWILKES response who said:  " What does someone so disturbed by this do when they face a real crisis."

 

There seems to be a lot more complaining lately, maybe it's the heat.

 

Esteemed Contributor
Posts: 6,753
Registered: ‎06-04-2012

Re: Please Walmart -- Drop This New Service


@cjm61 wrote:

I'm sorry @PickyPicky3 , I'm sure it's just me but what service, exactly, do you want them to drop? Offering drinks? Giving feedback?

 

I think it's a nice gesture for them to offer drinks, easy to decline. As for giving feedback, this happens at so many places and I like that they offer employees a bonus that get great feedback. It sure would encourage good service.

 


@cjm61   I feel the same way.  I enjoy completing surveys, usually the service has been exceptional and it feels good to reward that.  And as you say positive feedback encourages continuing better behavior.  Usually.  Lol.