Community Chat

[lynn43]

Has naybody else had any problems receiving e-mails from QVC?

[Pearlee]

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@lynn43 wrote:

Has naybody else had any problems receiving e-mails from QVC?

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@lynn43  No, I get too many and will glady give you some of mine if you like.

[Krimpette]

I had something similar with HSN.  I went into My Preferences and found that what I thought I signed up to receive was suddenly "un-checked".  I went in and reset things today.  Hopefully, tomorrow the HSN e-mails will return.

[cowboy sam]

@lynn43 

Nope...like others i get several a day...

maybe ask help from a mod...

[willdob3]

@lynn43 

I stopped receiving emails a few years ago, I think. I do get ones if I order something but that is all. None of the others that I signed up for. I used to get texts, too. Did not get any help when I asked. 

[tobes]

@lynn43  I receive them, but cannot open them says server does not recognize sender to check DNS .  I added the email address to my contacts to no avail.

[Bridgegal]

People get emails from QVC?  I ordered my first item in 1991 and I've never received an email from them.  Fine with me too.

[SeaMaiden]

Lucky you!

[hellodali]

I don't know the last year I received an email from QVC.  I have signed up at least three times and nothing.  Many years ago I received a TSV notice every night and I would also receive a heads-up on upcoming TSV's that I might like based on my previous purchases -- but for a long, long time -- nothing.

I guess I'm not alone.

[dooBdoo]

@lynn43, @willdob3, @tobes, @hellodali 

               In the past, some posters have found they can trigger the email messages to start if they go into their settings and uncheck all the notifications, wait a few days, then go back in and check all those they want.   

               This is accomplished in the shopping area of the website, under "My Account," "Communication Preferences," "Email & Mobile Preferences."

               Also, back on 2/26/18 @Beth-QVC posted on a similar thread that QVC's marketing division can investigate problems receiving email messages.   In part, she explained "...Neither the Q or yourself put this block on - it has something to do with the servers and pathways used by different email groups... "   

               So, it might be that the moderators can help those who've noticed their messages have stopped getting through.   

               Maybe try a shoutout thread to them in the "Customer Care" sub-forum, since an email to their address (QVCSocialTeam@qvc.com)  might not make sense (considering that you might not be able to receive their reply).   

               @tobes,  This kind of internal block might be related to the problem you report, or you might need to contact your email provider and/or your internet provider to see if they can tell you why the server is rejecting the mail.