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Occasional Contributor
Posts: 17
Registered: ‎05-24-2010

My ivory Luminara candles are all getting red blotches around the outside surface--looks and acts like a bad rash coming and spreading from within! These are not new candles but not abused. My friend started having the same issue on one of hers as well.  I tried to wash to no avail. This is seriously weird to me.......

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Respected Contributor
Posts: 2,631
Registered: ‎10-03-2014

I never had ivory, but it sure does sound strange.  Haven't had discoloration on any of my candles, but it might be difficult to see on green and red.   

 

I'll refer you to Luminara's customer service to ask them.  They are only taking emails now.  

 

CustomerService@Luminara.com.

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Occasional Contributor
Posts: 19
Registered: ‎06-10-2015

The same thing is happening to my white Luminara candles.  It looks like they are really red but covered in a thin coat of white wax.  Crazy!  

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Occasional Contributor
Posts: 17
Registered: ‎05-24-2010

Oh NO! My white will be next!

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Honored Contributor
Posts: 13,911
Registered: ‎03-10-2010

That's very disheartening.  I have just started buying Luminara flameless candles, and they're all ivory.

My little dog, a heartbeat at my feet. —Edith Wharton
Our perfect companions never have fewer than four feet.--Colette





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Honored Contributor
Posts: 17,804
Registered: ‎07-03-2013

I have ivory candles, no red spots.  Contact luminara.  I wonder if it's the inside showing.  I received a candle that the was shell separated from the inners.  The wax shell is very thin.