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Esteemed Contributor
Posts: 6,539
Registered: ‎11-23-2013

Interesting Geek Squad Experience

I bought a TV for the bedroom in January.  I didn't have it plugged into a surge protector and it stopped working in June.  It was still under warranty, so I took it to Geek Squad.  I picked it up a few days ago and noticed Fox had no audio.  This morning, the premium movie channels were in spanish.8931

 

I called Geek Squad toll free number.  The Agent walked me through some steps that didn't work and told me to bring it back to the store.  I told her I didn't want to do that because it's a lengthy process.  She then got the manufacturer on the line.  That dude fixed the problem in a few steps.

 

He said "I had Comcast customers yelling at me because the NBA Playoffs were in spanish."

Get your flu shot...because I didn't.
Honored Contributor
Posts: 10,406
Registered: ‎06-15-2015

Re: Interesting Geek Squad Experience

Sorry, but was that supposed to be funny?

 

Would you care to explain to me?

Always be thankful and you'll have than more than you know.
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Esteemed Contributor
Posts: 6,197
Registered: ‎03-09-2010

Re: Interesting Geek Squad Experience

Thanks for sharing this.  It's nice to know that Geek Squad will go that extra step to solve a problem.  Glad you didn't have to return to the store again.

The more I learn the more I realize how little I know.
Are you setting an example or being an example?
Honored Contributor
Posts: 16,621
Registered: ‎03-09-2010

Re: Interesting Geek Squad Experience

@cowboy sam

I get it!! Woman LOLWoman LOL

 

Why does one need any language on audio to view a basketball game? or a soccer game or a hockey game? -- its just watch where the ball travels. No need for dialogue.

☼The best place to seek God is in a garden. You can dig for him there. GBShaw☼
Honored Contributor
Posts: 10,380
Registered: ‎03-15-2014

Re: Interesting Geek Squad Experience


@JustJazzmom wrote:

 

 

Why does one need any language on audio to view a basketball game? or a soccer game or a hockey game? -- its just watch where the ball travels. No need for dialogue.


 

I think most televised baseball games would be improved if you could mute the announcers but keep the stadium sounds.  With notable exceptions of course, Vin Scully among them.