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07-25-2015 12:53 PM
I bought a TV for the bedroom in January. I didn't have it plugged into a surge protector and it stopped working in June. It was still under warranty, so I took it to Geek Squad. I picked it up a few days ago and noticed Fox had no audio. This morning, the premium movie channels were in spanish.8931
I called Geek Squad toll free number. The Agent walked me through some steps that didn't work and told me to bring it back to the store. I told her I didn't want to do that because it's a lengthy process. She then got the manufacturer on the line. That dude fixed the problem in a few steps.
He said "I had Comcast customers yelling at me because the NBA Playoffs were in spanish."
07-25-2015 01:21 PM
Sorry, but was that supposed to be funny?
Would you care to explain to me?
07-25-2015 01:46 PM
Thanks for sharing this. It's nice to know that Geek Squad will go that extra step to solve a problem. Glad you didn't have to return to the store again.
07-25-2015 01:48 PM
I get it!!
Why does one need any language on audio to view a basketball game? or a soccer game or a hockey game? -- its just watch where the ball travels. No need for dialogue.
07-25-2015 02:52 PM
@JustJazzmom wrote:
Why does one need any language on audio to view a basketball game? or a soccer game or a hockey game? -- its just watch where the ball travels. No need for dialogue.
I think most televised baseball games would be improved if you could mute the announcers but keep the stadium sounds. With notable exceptions of course, Vin Scully among them.
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