The town I live in has a Kohl's and a TJ Maxx-that's it for apparel and household items. I've been back in the Kohls a few times over the last six months, before that I only ordered online. They've fixed it up, it looks neater and more organized. I hate the lines, they never have enough cashiers.
I don't have a Kohl's card and don't want one right now. I buy necessities there because of a lack of local options. I pick and choose what I buy there. Yes some of it is not good quality but some is. I have clothing items from Kohl's that have held up well for many years.
"Never let the facts get in the way of a good story"