Community Chat

[Shelbelle]

My Chase card has been hacked twice in the last year, I monitor it now every day.

[NoelSeven]

---

@Charming1 wrote:

---

@NoelSeven wrote:

I went through the same thing, imo Chase handled it well.

My daughter is going through the same thing RIGHT NOW with another bank and they are saying it's all up to her to deal with.  SAY WHAT?

I suggested she get rid of her card for good and get one like mine where they take the responsibility.

ONE WAY IT'S DONE: I've heard this is often the way it goes.  The name and card # is taken by those who make the cards, then they sell the info online.  Mine was said to have been done that way.

---

You know I wonder if that's what happened to me since I recently received a new card with the chip and then not too long after this happened.

---

*****************************

Chase told me the people who sell the card numbers online have a master list of thousands and thousands of cards.  They sell the info individually.

I bought the QVC protected from scanning Travelon RFID two wallets.  I use one and gave the second one to DD.   

That protects us from people walking by and scanning our handbags.

[NoelSeven]

---

@Shelbelle wrote:

My Chase card has been hacked twice in the last year, I monitor it now every day.

---

****************************

Did Chase take care of it for you, I hope?

I don't know if there is a foolproof way of preventing it.

[Plaid Pants2]

---

@NoelSeven wrote:

---

@MissBonBon wrote:

I've always wondered how the credit card companies know that it is not you making a purchase at a particular store, especially if you shop at various stores. How can they tell?

---

***************************

Mine was from the Midwest, I live on the West coast, and it was for an unusual product ordered online.

My daughter's card had multiple purchases from a country in Europe and one from another state.  They red-flag oddities like that.

---

Mine had a $20 manicure purchase in the Philippeans.

I didn't freak out.

The credit card company called me and asked me if I had made the purchase. 

I told them that I hadn't.

They closed that account, and issued me a new card.

I went on with life.

[Charming1]

---

@MissBonBon wrote:

I've always wondered how the credit card companies know that it is not you making a purchase at a particular store, especially if you shop at various stores. How can they tell?

---

The Staples purchase was at a store about 5 hours away from me.  I was thinking Chase just knew it was out of the area where my normal pattern of shopping would take place but don't really know. 

ETA: After being alerted and checking my account, I noticed what I think was going to be an online purchase.  It had a couple of dollars pending before putting the full amount though, however, Chase took care of it right away.  

[NoelSeven]

---

@Plaid Pants2 wrote:

---

@NoelSeven wrote:

---

@MissBonBon wrote:

I've always wondered how the credit card companies know that it is not you making a purchase at a particular store, especially if you shop at various stores. How can they tell?

---

***************************

Mine was from the Midwest, I live on the West coast, and it was for an unusual product ordered online.

My daughter's card had multiple purchases from a country in Europe and one from another state.  They red-flag oddities like that.

---

Mine had a $20 manicure purchase in the Philippeans.

I didn't freak out.

The credit card company called me and asked me if I had made the purchase. 

I told them that I hadn't.

They closed that account, and issued me a new card.

I went on with life.

---

*******************************

Hers is up to $2000 already and her bank keeps adding additional false charges to the list.  They did nothing to stop the new charges and told her she would have to go through paper work and deal with it herself, no new card.

She's young, they also told her that her entire savings could be hacked.  You'd be upset, too.  Especially if you were young and paying off student loans with your savings.

[chrystaltree]

---

@brii wrote:

It's such a pain.

The criminals are always one step ahead...

---

more like 1000 steps ahead. 

[ROMARY]

'What I don't understand', is that those 'chips' supposedly can be scanned through our handbags by someone standing and sitting nearby.  It seems to me that they should forget using 'chips' and revert back to the former credit cards that cannot be remotely scanned.  Some banks are switching from the old-fashioned credit cards over to the new 'chipped' ones.  Doesn't make much sense to me........... Somebody 'set me straight'........

[Shelbelle]

---

@NoelSeven wrote:

---

@Shelbelle wrote:

My Chase card has been hacked twice in the last year, I monitor it now every day.

---

****************************

Did Chase take care of it for you, I hope?

I don't know if there is a foolproof way of preventing it.

---

Yes, absolutely, new cards were received next day by Fed Exp. and all charges were immediately removed from my account. They were stupid enough to allow $1000 of football tix to be bought on line on a Fri nite for Sundays game without checking on it, so by the time I saw it on my acct. those tix were already used, they learned a big lesson from that one.

[ROMARY]

Imtep:  Yes, you make a lot of sense.  Show a photo ID card each time (when using the card in person)!  Perfect!  I don't do any ordering online, only by telephone where/when I'm talking to a person, make a note of her/his name, time of order, etc.    p.s.  Actually, the safest way is to use cash.  No way to trace/track our important information.  I forsee a day when we will have to use cash if we want to avoid the headaches of straightening out identity theft issues, which could eventually be a very normal occurance, if it isn't already.