Community Chat

[Charming1]

I received a fraud altert email last night from Chase.   I have an Amazon Visa card with them for about 8 years now and use this card all the time and never had an issue. 

I've been using a card with a chip for about the last 6 months and yesterday someone was trying to use my card info at Staples.  I thought the cards with the chips were supposed to be safer! 

I'm  just glad Chase declined the Staples charge.  Then I checked my account on line and there was a pending charge for SQ or SD Home Designs I think it was.  Whatever it is Chase said it's in Calif.

I'm getting a new card now but still need to continue to monitor the old card on line for a while since more charges could show up. 

Arrgh!!!

[KingstonsMom]

UGH! I've been through this and it is such a PITA!

Sorry, you're having to deal with this!

[Lorik62]

I've been through this as well. I now have a Visa with the chip, however many places don't have the machines that take it yet. I check my online account almost daily now to be on the safe side. 

[Nightowlz]

I have been through this 3 times. The last time it happened I caught it right when it started. I had got online to look at something on my card statement & saw a few charges that I had no idea what they were. My card was cancelled & a new one issued. It's good to check you credit card accounts online several times a week plus keep tabs on your checking account. I check mine frequently.

[rosi red]

Some years ago I applied for a credit card in my new married name.

Then we moved to another town, and I never heard from the credit card whether I qualified or not. I had a mail forward put in so I wasn't concerned.

Would you believe they sent the card in my old name to my old address. I had a mail forward put in, but since they put the card in my old name,it never got  forwarded to me. Instead the  mail carrier left it on top of a mailbox and someone got it and used it.

About 2 years later, I got a notice from some collection agency in the tune of over 6,000.00 in a town I was  never  in. The letter was addressed to my old name. I called them and told them that I never applied for a card in that name.

It took a year to clear my name. I told the collection agency to produce a signature of whovever used the card and they couldn't.

My credit score is 817 so everything is fine now.

[NoelSeven]

I went through the same thing, imo Chase handled it well.

My daughter is going through the same thing RIGHT NOW with another bank and they are saying it's all up to her to deal with.  SAY WHAT?

I suggested she get rid of her card for good and get one like mine where they take the responsibility.

ONE WAY IT'S DONE: I've heard this is often the way it goes.  The name and card # is taken by those who make the cards, then they sell the info online.  Mine was said to have been done that way.

[brii]

It's such a pain.

The criminals are always one step ahead...

[Karnerblue]

They should go back to the earlier days when you used to have to show other proof of identity.  Really bad when the employees of the credit card company issuing the card can't be trusted.

[ChynnaBlue]

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@lmtep wrote:

They should go back to the earlier days when you used to have to show other proof of identity.  Really bad when the employees of the credit card company issuing the card can't be trusted.

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Some stores have that policy, but most do not. I always say "thank you for asking" when a clerk asks to see my ID. On the back of my card, I've written "Ask to show ID" instead of my signature, but I've never had a clerk even look at that note, much less look at it and ask for my ID.

[brii]

Many times the clerks do not even handle your card.  Customers just run it through themselves.