Community Chat

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted
Respected Contributor
ciao_bella
Posts: 2,592
Registered: ‎03-13-2010

Cannot Get the Volume to Work on QVC's Videos on my Laptop Computer

[ Edited ]

‎06-26-2021 08:32 AM - edited ‎06-26-2021 09:32 AM

Let me first state that this is only an issue with the volume working on QVC's video presentations on my laptop.  All other website work perfectly loud and clear.  I have check everything possible on the laptop and nothing seems to make the volume work when trying to view/hear a video presentation.  Is this a QVC issue?  Any ideas?

Cinderella is proof that a new pair of shoes can change your life!
Report Inappropriate Content
Message 1 of 3 (699 Views)
Reply
Respected Contributor
kitcat51
Posts: 4,581
Registered: ‎09-15-2016

Re: Cannot Get the Volume to Work on QVC's Videos on my Laptop Computer

‎06-26-2021 11:08 AM

The sound is turned off on the videos...tap the video when it starts & touch the red x to turn it on.

Report Inappropriate Content
Message 2 of 3 (639 Views)
Reply
Respected Contributor
tobes
Posts: 2,216
Registered: ‎08-02-2010

Re: Cannot Get the Volume to Work on QVC's Videos on my Laptop Computer

[ Edited ]

‎06-26-2021 04:06 PM - edited ‎06-26-2021 04:07 PM

@kitcat51 @ciao_bella Not sure if this will help.  I sometimes notice a microphone kinda  loud speaker with a line through it in the upper right=hand corner of the video..so try clicking on that.  Also check your browser to make sure the sound is turned on there.

Report Inappropriate Content
Message 3 of 3 (595 Views)
Reply