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Trusted Contributor
Posts: 1,291
Registered: ‎03-13-2010

Cannot Get the Volume to Work on QVC's Videos on my Laptop Computer

[ Edited ]

Let me first state that this is only an issue with the volume working on QVC's video presentations on my laptop.  All other website work perfectly loud and clear.  I have check everything possible on the laptop and nothing seems to make the volume work when trying to view/hear a video presentation.  Is this a QVC issue?  Any ideas?

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Respected Contributor
Posts: 3,311
Registered: ‎09-15-2016

Re: Cannot Get the Volume to Work on QVC's Videos on my Laptop Computer

The sound is turned off on the videos...tap the video when it starts & touch the red x to turn it on.

Respected Contributor
Posts: 2,139
Registered: ‎08-02-2010

Re: Cannot Get the Volume to Work on QVC's Videos on my Laptop Computer

[ Edited ]

@kitcat51 @ciao_bella Not sure if this will help.  I sometimes notice a microphone kinda  loud speaker with a line through it in the upper right=hand corner of the video..so try clicking on that.  Also check your browser to make sure the sound is turned on there.