Community Chat

[dooBdoo]

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Keyai-QVC wrote:

Hi Everyone,

Thanks for alerting me of this problem with the notifications function. I am having the same experience that many of you are reporting on my own account.

I have elevated the problem to our technical engineers and hope they can get this sorted out quickly.

Thanks for your patience while we get this helpful feature back to normal.

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Thanks for all the help you've provided to us, @Keyai, and Happy Holidays to you and yours! 

[bebe777]

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@dooBdoo wrote:

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@Keyai-QVC wrote:

Hi Everyone,

Thanks for alerting me of this problem with the notifications function. I am having the same experience that many of you are reporting on my own account.

I have elevated the problem to our technical engineers and hope they can get this sorted out quickly.

Thanks for your patience while we get this helpful feature back to normal.

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Thanks for all the help you've provided to us, @Keyai, and Happy Holidays to you and yours! 

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@Keyai, thank you as always for giving us an update on this so quickly.

I hope you have a wonderful holiday season!!!

-- bebe

[cowboy sam]

Thank you, as i'm also having problems and its nice to know that we have  mods on here  that offer us help when needed.

[ladyroxanne]

i was, but it's cleared up now!

[ladyroxanne]

@Keyai

hi, i thought my problem was cleared, but it is not.  i'm having trouble with my notifications.  if you could look into this, i would greatly appreciate it!

thank you

[Moonchilde]

Guess I am lucky. I had it happen to me for about 15 minutes mid-morning, but it's been working for me other than that.

[SydneyH]

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@ladyroxanne wrote:

i was, but it's cleared up now!

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Same here........

[His Elk]

After logging in this morning, it showed I had a notification.  After clicking on that, it said there were none.  I'm confused.

[bebe777]

Some folks are still having problems with their notifications.

This is an update from Brittany (from QVC Customer Care) at 1pm ET today (saturday) that she posted on the Moderators - Notifications still being poofed again intermittently thread (in the QVC Suggestion Box forum)...

It's just me and Kim in today, since it's a Saturday... I'll e-mail Eva to let her know that you are experiencing issues with the notifications again. I'll be out tomorrow and the next day, but she should see it when she comes in. 

For me, the Notification system is still only working intermittently. When the Notification box indicates that Ihave Notifications, sometimes when I click on it I can see the notifications... but other times it shows no notifications at all for any day. 

This is the work around I've been using for the past few days...

Generally, If I then click on the forum header (e.g. Beauty, Fashion, Suggestion Box, Q Talk. etc.) and then I click on the Notification listing once again, I can see my notifications. It's a work around, but not the ideal, long term solution.

I hope that everyone is having a great holiday season!!!

-- bebe

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[MaggieMack]

My notifications have been intermittent today, too. I just forget it for a while and they are there when I come back. Not a big deal, but strange.