Advice, please?

Colinka · ‎10-15-2011

I just received a Christmas package from my sister-in-law. As a joke, she sent a Pou-Pourri gift pack. (This was not a QVC shipment, by the way, but something she sent on her own via FedEx.) Well, when the package arrived, it was obvious that something had leaked, as the package was damp,and the Poupourri fragrance was very obvious. Upon opening the package, I discovered that the lid on one of the bottles had come unscrewed drenching the contents with the distinctive fragrance.

My question is: Do I tell her the package arrived in that condition, or do I just keep my trap shut, and say everything was OK? Two of the three bottles were still usable.

I hate to cause a problem for her, when it really isn't that big of a deal, but what do you think? Maybe she could get a refund for the poor packaging/delivery?

pommom · ‎03-10-2010

I think you answered your question when you stated that it really isn't a big deal. I would say nothing and let her have the joy of having gifted.

If your face brightens when you meet a friend, you have struck gold. - unknown

Kachina624 · ‎03-10-2010

Since she sent it on her own and was responsible for the condition in which it was shipped, she can't get a refund from anyone. I'd just not mention the leak so she doesn't feel badly about something over which she now has no control.

New Mexico☀️Land Of Enchantment

catwhisperer · ‎07-11-2010

I would not make a big deal out of it and just accept it as is since only one of the items leaked. I would say nothing.

I promise to remind myself every day that I am strong, courageous, and resilient.

DiAnne · ‎09-22-2010

I would just say thank-you and let it go at that. If she asked if everything was alright you could mention that one leaked but I would not volunteer that.