Reply
Valued Contributor
Posts: 619
Registered: ‎03-09-2010

What is going on with the Sephora site??

Looks like they're updating it but all day & night you cannot shop with them. No place to click on to sign in or able to get products? Is it just me ? 

Contributor
Posts: 53
Registered: ‎01-26-2017

Re: What is going on with the Sephora site??

[ Edited ]

Yeah, the website has been redesigned. I was just able to log in and add products to my cart. I'm using a laptop and Chrome to access the site. Hope you're able to use the site now as well!


@cactusjack wrote:

Looks like they're updating it but all day & night you cannot shop with them. No place to click on to sign in or able to get products? Is it just me ? 


 

Respected Contributor
Posts: 4,354
Registered: ‎03-09-2010

Re: What is going on with the Sephora site??

I've had to hunt to find info and checkout.

Respected Contributor
Posts: 3,843
Registered: ‎04-19-2010

Re: What is going on with the Sephora site??

I used to have a terrible time placing my order until I switched to Google Chrome. Now I have no problem. When I was having those issues, I would have to shop from the app on my iPhone and then my order would go through.

Highlighted
Honored Contributor
Posts: 18,348
Registered: ‎03-09-2010

Re: What is going on with the Sephora site??

And slightly off topic, I spoke with Ulta on the phone yesterday and their website is not really compatible with Safari browser on I Pads. You cannot advance to see all the color choices by moving the right hand side bar. The entire page moves instead of just that area!

☼The best place to seek God is in a garden. You can dig for him there. GBShaw☼
Regular Contributor
Posts: 163
Registered: ‎10-12-2011

Re: What is going on with the Sephora site??


@JustJazzmom wrote:

And slightly off topic, I spoke with Ulta on the phone yesterday and their website is not really compatible with Safari browser on I Pads. You cannot advance to see all the color choices by moving the right hand side bar. The entire page moves instead of just that area!


I know, and it wasn't always that way! Just recently. Very annoying! And I can't find their app in the app store. Terrible website in need of a big overhaul in general.

And I am getting just blank pages when I click on anything on Sephora, too. Smiley Sad

Valued Contributor
Posts: 619
Registered: ‎03-09-2010

Re: What is going on with the Sephora site??

So, I've always used my iPad to shop with safari. How do I get google chrome and and then what happens? Sorry this is such a stupid question, but I really don't know the answer...thanks very much to those who can assist me. 

Honored Contributor
Posts: 18,348
Registered: ‎03-09-2010

Re: What is going on with the Sephora site??


@cactusjack wrote:

So, I've always used my iPad to shop with safari. How do I get google chrome and and then what happens? Sorry this is such a stupid question, but I really don't know the answer...thanks very much to those who can assist me. 


Go to the Apple Store and get it from there, I think.

☼The best place to seek God is in a garden. You can dig for him there. GBShaw☼
Valued Contributor
Posts: 619
Registered: ‎03-09-2010

Re: What is going on with the Sephora site??

Thank you so much JustJazzmom !! 

Trusted Contributor
Posts: 1,177
Registered: ‎07-04-2014

Re: What is going on with the Sephora site??


@JustJazzmom wrote:

@cactusjack wrote:

So, I've always used my iPad to shop with safari. How do I get google chrome and and then what happens? Sorry this is such a stupid question, but I really don't know the answer...thanks very much to those who can assist me. 


Go to the Apple Store and get it from there, I think.


Don't do it!?  you are safe now.  Apple always works out the glitches.  

I never have problems ordering from Ulta.  Until yestrday , same for Sephora.  Patience?