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Honored Contributor
Posts: 16,938
Registered: ‎12-29-2010

Re: What is going on with the Sephora site??

I kept getting the Canada site!!

"friends don't let friends drink white zinfandel"
Respected Contributor
Posts: 3,844
Registered: ‎04-19-2010

Re: What is going on with the Sephora site??

I read somewhere that they haven't updated their site for 8 years. So what! If it was working leave it alone. I spoke to someone the other day from CS because my order was just sitting there doing nothing for days. She said they are experiencing many problems with the site.

Super Contributor
Posts: 489
Registered: ‎05-11-2015

Re: What is going on with the Sephora site??

Does anyone know where the full brand list is? It used to be on the righthand side, but now there seems to be just particular brands on the left side of the main page. I can do a search, but it seems a bit bizarre. Sounds like a good thing I haven't ordered anything though!

Honored Contributor
Posts: 18,352
Registered: ‎03-09-2010

Re: What is going on with the Sephora site??

[ Edited ]

@RipleyGirl wrote:

Does anyone know where the full brand list is? It used to be on the righthand side, but now there seems to be just particular brands on the left side of the main page. I can do a search, but it seems a bit bizarre. Sounds like a good thing I haven't ordered anything though!


That seems to have disappeared! I solve that problem by typing the brand into the search bar. But if you can't remember the brand, you are stuck!

☼The best place to seek God is in a garden. You can dig for him there. GBShaw☼
Trusted Contributor
Posts: 1,871
Registered: ‎03-09-2010

Re: What is going on with the Sephora site??

@JustJazzmom  Not only that, but sometimes I just like to look and see what brands are available.  I do the same thing with QVC's and HSN's webpages.

*QVC Community member since 10/24/2006*
Honored Contributor
Posts: 18,352
Registered: ‎03-09-2010

Re: What is going on with the Sephora site??


@Stargazer77 wrote:

@JustJazzmom  Not only that, but sometimes I just like to look and see what brands are available.  I do the same thing with QVC's and HSN's webpages.


The best solution should be -- under the Brands tab --ALL BRANDS in alphabetical order should be listed. 

 

Right now I see on left side of screen I see categories with brands, so I looked under Fragrances for Nest -- IT WASN'T LISTED! Woman Surprised

☼The best place to seek God is in a garden. You can dig for him there. GBShaw☼
Honored Contributor
Posts: 14,981
Registered: ‎03-16-2010

Re: What is going on with the Sephora site??

I was just on the website and they seem to have fixed the problem, they now have brands A-Z listed. You can now look up your favorite brands, it's about time!

Respected Contributor
Posts: 3,844
Registered: ‎04-19-2010

Re: What is going on with the Sephora site??

@RipleyGirl, its at the top of the page. Had a hard time finding it too. 

Honored Contributor
Posts: 18,352
Registered: ‎03-09-2010

Re: What is going on with the Sephora site??

I'm glad to see they took our critiques seriously and the Sephora site is working properly. Previously, you couldn't submit a review on the site no matter what browser was used. An e mail or two and a phone call eventually got that problem resolved. 

☼The best place to seek God is in a garden. You can dig for him there. GBShaw☼
Honored Contributor
Posts: 14,981
Registered: ‎03-16-2010

Re: What is going on with the Sephora site??

I just placed an order without any problems.