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08-30-2018 11:36 AM
I received my email re: Sephora Discount. VIB discounts have been reduced from 20% every other year to 15% this year!!! Of course, I spoke to CS early this morning and their obnoxious explanation is “Yes, they decided to lower it to 15% this year”. Duh? I informed them that ULTA is offering 20%, Lancôme has a F&F 20% and Macy’s offering 20% fairly often on most cosmetics.
Let CS hear me tearing up my Sephora list. What a nerve! No notice, either.
08-30-2018 11:40 AM
This is not the annual VIB sale that happens in November. This is an additional sale to promote their new rewards system. I contacted customer service and they said the VIB sale will still be happening later this year where Rouge and VIB both get 20% off.
08-30-2018 11:44 AM
@JoNikki wrote:This is not the annual VIB sale that happens in November. This is an additional sale to promote their new rewards system. I contacted customer service and they said the VIB sale will still be happening later this year where Rouge and VIB both get 20% off.
@JoNikki They didn’t give me that info. Who would purchase at 15% when 20% available in Nov.? Doesn’t make sense to me. Thanks for info.
08-30-2018 11:48 AM
I specifically asked them if this was taking the place of the VIB sale. I don't think they are making it public knowledge so we buy now and buy more later in November. I appreciate the extra sale but 15% isn't really that much when brand websites have anywhere from 20-30% off periodically. Hope this helps others!
08-30-2018 02:02 PM
@JoNikki wrote:I specifically asked them if this was taking the place of the VIB sale. I don't think they are making it public knowledge so we buy now and buy more later in November. I appreciate the extra sale but 15% isn't really that much when brand websites have anywhere from 20-30% off periodically. Hope this helps others!
@JoNikki Very dishonest marketing, right?
08-30-2018 02:19 PM
I'm rouge and got 20% so it's no difference to me. And Ulta does not carry nearly the variety of brands or level of quality.
08-30-2018 02:26 PM
I received mine in the mail and when I went to order online, I couldn't find my 15% off coupon. But I ordered anyway. Now I get an email giving me 15% off. Nope. Done with them.
08-30-2018 03:11 PM
For VIB online the discount code is for one use only. (I still used it for one item for me and two for gifts.)
08-30-2018 05:34 PM
I had 270$ in my Sephora cart and have always gotten 20% off and this year they’re saying I only get 10% off! Guess what? I’m saving 100% by emptying my entire cart. Really? 10% off what sort of incentive is that?
08-30-2018 05:42 PM
So today is the first day I can purchase anything (VIB), and wouldn't you know 4 items I was interested in are sold out! It never fails, this happens to me every time Sephora runs a sale like this, I end up getting nothing.
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