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Honored Contributor
Posts: 33,430
Registered: ‎05-17-2010

I received my email re: Sephora Discount. VIB discounts have been reduced from 20% every other year to 15% this year!!! Of course, I spoke to CS early this morning and their obnoxious explanation is “Yes, they decided to lower it to 15% this year”. Duh? I informed them that ULTA is offering 20%, Lancôme has a F&F 20% and Macy’s offering 20% fairly often on most cosmetics. 

 

Let CS hear me tearing up my Sephora list. What a nerve! No notice, either. 

Occasional Contributor
Posts: 16
Registered: ‎03-22-2017

This is not the annual VIB sale that happens in November. This is an additional sale to promote their new rewards system. I contacted customer service and they said the VIB sale will still be happening later this year where Rouge and VIB both get 20% off.

Honored Contributor
Posts: 33,430
Registered: ‎05-17-2010

@JoNikki wrote:

This is not the annual VIB sale that happens in November. This is an additional sale to promote their new rewards system. I contacted customer service and they said the VIB sale will still be happening later this year where Rouge and VIB both get 20% off.


 

 

@JoNikki  They didn’t give me that info. Who would purchase at 15% when 20% available in Nov.? Doesn’t make sense to me. Thanks for info.

Occasional Contributor
Posts: 16
Registered: ‎03-22-2017

I specifically asked them if this was taking the place of the VIB sale. I don't think they are making it public knowledge so we buy now and buy more later in November. I appreciate the extra sale but 15% isn't really that much when brand websites have anywhere from 20-30% off periodically. Hope this helps others!

Honored Contributor
Posts: 33,430
Registered: ‎05-17-2010

@JoNikki wrote:

I specifically asked them if this was taking the place of the VIB sale. I don't think they are making it public knowledge so we buy now and buy more later in November. I appreciate the extra sale but 15% isn't really that much when brand websites have anywhere from 20-30% off periodically. Hope this helps others!


 

 

@JoNikki  Very dishonest marketing, right?

Honored Contributor
Posts: 20,143
Registered: ‎04-18-2012

I'm rouge and got 20% so it's no difference to me. And Ulta does not carry nearly the variety of brands or level of quality. 

Don't Change Your Authenticity for Approval
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Trusted Contributor
Posts: 1,343
Registered: ‎06-15-2018

 I received mine in the mail and when I went to order online, I couldn't find my 15% off coupon.  But I ordered anyway.  Now I get an email giving me 15% off.  Nope.  Done with them.

Honored Contributor
Posts: 9,012
Registered: ‎03-09-2010

For VIB online the discount code is for one use only.  (I still used it for one item for me and two for gifts.)

Regular Contributor
Posts: 170
Registered: ‎03-23-2010

I had 270$ in my Sephora cart and have always gotten 20% off and this year they’re saying I only get 10% off! Guess what? I’m saving 100% by emptying my entire cart. Really? 10% off what sort of incentive is that?

Honored Contributor
Posts: 14,419
Registered: ‎03-16-2010

So today is the first day I can purchase anything (VIB), and wouldn't you know 4 items I was interested in are sold out! It never fails, this happens to me every time Sephora runs a sale like this, I end up getting nothing.