Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
03-21-2018 03:32 PM
My PTR TSV (from 3/17?) arrived today. The 360 Eye renewal cream smells off, like it is rancid. Has anyone else experienced this?
03-21-2018 06:43 PM
Haven't received mine yet but I'll surely let you know how it smells when I get mine!
03-21-2018 07:41 PM
Thanks Petals!
03-21-2018 08:20 PM
I received my kit today and opened it after I read your post. I tried the 360 Eye renewal. It smells okay to me. There is a slight scent but nothing bad. I'm sorry if you got a bad batch. Thank you for letting us know, I appreciate it.
03-21-2018 09:10 PM
thank you Zukie, looks like I need to pack mine up and send it back. Unfortunately, they are sold-out so I cannot get another one.
03-21-2018 11:59 PM
I got my kit today and just used the eye serum. I did not notice an off odor and I have a pretty sensitve sence of smell.
03-22-2018 12:19 PM
I received the kit yesterday. I removed the pump from the eye renewal and it doesn’t smell bad but I have a question. When the product gets low how does the pump work?there’s nothing from the pump going into the bottle.
03-22-2018 03:16 PM
Mine smells fine!
03-22-2018 08:41 PM
I received mine today as well and used it tonight but I didn't notice a weird smell. I am a newbie to his line and I love the way everything went on. So far I am impressed. It was all packaged very nicely as well.
03-23-2018 07:22 AM
Hello,
I am new to the PTR line but just opened my kit this morning. Used the eye cream and it was pretty odorless. It sounds like this line has good customer service so maybe they will be able to help you out.
My skin feels really nice after the AM routine. I even broke out my Mia 2 (previously gathering dust) to use with the washing step.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2023 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788