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03-12-2017 11:49 PM
03-12-2017 11:57 PM - edited 03-12-2017 11:59 PM
I had her foundation go rancid on me ! She doesn't use any preservatives in her products. I now purchase my argon oil from another source with preservatives. I can't afford to be throwing away expensive products.
I would call customer service and complain - maybe they will let you return it.
03-13-2017 12:01 AM
Personally, for my arms,legs, hands etc I have been really loving Perlier from HSN. I am addicted to the honey lemon scented one.My skin loves this product.
03-13-2017 12:02 AM
@BE mom Absolutely call CS, regardless of 30 days having been passed! There could be a batch problem or worse that needs to be addressed. I will check mine tomorrow. Though I will confess, it's not a favorite of mine.
Please, do call!
03-13-2017 12:19 AM
@151949 wrote:I had her foundation go rancid on me ! She doesn't use any preservatives in her products. I now purchase my argon oil from another source with preservatives. I can't afford to be throwing away expensive products.
I would call customer service and complain - maybe they will let you return it.
This is not true. You cannot make a broad statement and try to pass it off as fact without doing your research. The ingredients are listed on her website and I've seen preservatives on everything I've looked at in the past. Argan oil is different- many companies do not add preservatives to it or other oils as they generally do not go rancid if kept in the proper conditions and only after a long period of time.
Perhaps you are not familar with the types of preservatives she uses but yes, indeed, she does use preservatives in most of her products.
03-13-2017 12:28 AM
I love her divine drip, so far with her products I have been lucky. I would contact customer service on the problem. The only issue I have is I feel she, Josie cuts corners on making sure the products are properly sealed. Good luck. Would like to know the out come.
03-13-2017 12:47 AM
I agree that Josie should seal her products, but when I asked QVC they sent me an email, and quoted to me that at this time beauty products are not required to be sealed.
Regarding the mold issue, I would throw out the product if I had had it for 60 days or more. Otherwise, I would call QVC, and ask about it.
03-13-2017 01:18 AM
@BE mom I got a sample of Divine & didn't care for it. I am nearing the end of my favorite 19 oz vanilla pear body butter & its well over a yr. and the scent hasn't changed or the texture. There is a peservative in her butters. That is unusual that her product has gone rancid in such a short period of time. I am sure you can get a refund. .
03-13-2017 02:00 AM
In one of the reviews someone stated they had mold on the lid, but I haven't had it happen & mine I bought in October. It's almost gone, I'm in the north. It might also depend on the climate or how warm the room they're stored in? Maybe the scents? I got the Pure Honey Honey Fig when it was introduced. I'm going to use mine up faster knowing more than one person this is happening to now.
03-13-2017 12:39 PM
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