Email re Walmart Beauty Box

NYC Susan · ‎03-13-2010

Well, we had a nice discussion about the Spring box here, which was disappointing for many of us. I know that several posters called, emailed, etc, and as far as I know there was no response.

Today I got an email telling me that my box has shipped. Did anyone else get this? I already got my Spring box, so what is this one? Is this a replacement box? A mistake?

Just wondering if anyone else got the same email. Walmart's CS is certainly strange. :-/

Desi · ‎03-09-2010

Got the same email and I don't see a way to check in my account if they are actually sending out another. Confused too!

vac · ‎05-18-2013

Same here. And I had also cancelled my subscription last week. I e-mailed back but I'm going to call tomorrow. I'm kind of worried. What if they just start charging $5 here and there willy nilly?

This is not good.

Valstybaby · ‎03-09-2010

On 3/31/2015 Desi said:
Got the same email and I don't see a way to check in my account if they are actually sending out another. Confused too!

I called because I also got mine and cancelled and I spoke to a live person who said it was an error. So far I have no additional charges but he said to check my bank account for a few days.

Desi · ‎03-09-2010

Thanks, Beauty Addiction. Thought it was probably an error, but it's different coding than my first box. We shall see.

NYC Susan · ‎03-13-2010

On 3/31/2015 Desi said:
Got the same email and I don't see a way to check in my account if they are actually sending out another. Confused too!

My account looks the same as it has for awhile. I guess I'll keep my eye on the tracking info to see what happens with that.

My first thought was that they had seen the error of their ways and were sending replacement boxes to those of us who had inferior boxes. Ha! My second thought was that it was a mistake, which seems far more likely.

Just further proof that they are disorganized and not a company I want to do business with. If another charge shows up, I'm going to notify my bank and stop automatic payments.

NYC Susan · ‎03-13-2010

On 3/31/2015 BeautyAddiction said:
On 3/31/2015 Desi said:
Got the same email and I don't see a way to check in my account if they are actually sending out another. Confused too!

I called because I also got mine and cancelled and I spoke to a live person who said it was an error. So far I have no additional charges but he said to check my bank account for a few days.

I'm impressed that you spoke to a live person!

Snow Owl · ‎10-15-2011

I believe this happened with the last box (or maybe it was the first one). They sent the emails out but no one who wasn't supposed to get a box, was charged for or received the box. I got the email last time, haven't checked my email today though, but I was only charged for one and received one.

NYC Susan · ‎03-13-2010

On 3/31/2015 vaccinia said:
Same here. And I had also cancelled my subscription last week. I e-mailed back but I'm going to call tomorrow. I'm kind of worried. What if they just start charging $5 here and there willy nilly?

This is not good.

I agree. Not good.

I've never run into anything like this before, and I'm sorry I ever signed up in the first place. The one good box I received certainly wasn't worth all the aggravation since then.

${#emotions_dlg.mellow}$