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Respected Contributor
Posts: 3,042
Registered: ‎06-27-2010

Re: Amazon Issues, Need Advice

This is why I use my Amex for almost all online shopping.  One call to them and they take care of everything.  As stated upthread, call your credit card company and have them do a chargeback to the company and give you a refund 

Honored Contributor
Posts: 13,879
Registered: ‎03-09-2010

Re: Amazon Issues, Need Advice


go to Amazon and enter "call customer service."  You'll have to click a couple things before you get the option to have Amazon call you. They call back pretty quick.