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02-05-2019 10:27 AM
on hold and....the "musical hold" tune is a Christmas song!! It's February.
"we need a little Christmas, right this very minute".
Now, we've switched to the next song, also a Christmas song.
"I've got my love to keep me warm".
Yikes!
02-05-2019 10:39 AM
@gidgetgh That reminds me of when you call someone and they don't change their away message. Months later it still says I'll be out of the office such and such week...months earlier.
Strange that Talbots hasn't changed that music
02-05-2019 10:45 AM
Talbots just contracts with a company that provides the music for their phone. I'm sure they don't have any idea what is playing while their customers are on hold. That is strange that it hasn't been changed though.
02-05-2019 10:46 AM
02-05-2019 10:54 AM
@OKPrincess wrote:
Merry Christmas 🎄🎶
@OKPrincess I had a brief moment where I thought maybe I’d slept through the first 11 months of this year and it was time for Christmas again, LOL.
When the rep answered I said “so....you’re playing Christmas music”. She laughed (as did I) and she said yep, we have no idea why and everyone who calls in tells us!
02-05-2019 11:58 AM
Let them know so they can tell the regional manager whom would notify corporate.
02-05-2019 12:13 PM - edited 02-05-2019 01:07 PM
Maybe they will change their Christmas music at the same time one of our neighbors turns off their Christmas lights!!
02-05-2019 12:45 PM
It's like when people put their "out of office" message on their work email when they go on vacation and forget to take it off when they return. "I will be on vacation 1/1-1/4; in my absence, please contact Susie Que". And it's...March.
02-05-2019 12:55 PM - edited 02-05-2019 12:58 PM
Talbot's music while on hold is still Christmas music? Must be a reflection of their fashion. Not current
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