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Honored Contributor
Posts: 13,164
Registered: ‎03-09-2010

I'm on the phone with Talbots

on hold and....the "musical hold" tune is a Christmas song!!  It's February.

 

"we need a little Christmas, right this very minute".

 

Now, we've switched to the next song, also a Christmas song.

 

"I've got my love to keep me warm".

 

Yikes!


Why is it, when I have a 50/50 guess at something, I'm always 100% wrong?
Honored Contributor
Posts: 16,556
Registered: ‎01-06-2015

Re: I'm on the phone with Talbots

@gidgetgh That reminds me of when you call someone and they don't change their away message. Months later it still says I'll be out of the office such and such week...months earlier.

 

Strange that Talbots hasn't changed that music

"Never let the facts get in the way of a good story"
Honored Contributor
Posts: 16,837
Registered: ‎03-10-2010

Re: I'm on the phone with Talbots

Talbots just contracts with a company that provides the music for their phone.  I'm sure they don't have any idea what is playing while their customers are on  hold.  That is strange that it hasn't been changed though.


The Bluebird Carries The Sky On His Back"
-Henry David Thoreau





Honored Contributor
Posts: 8,699
Registered: ‎03-10-2013

Re: I'm on the phone with Talbots

@gidgetgh

 

Merry Christmas 🎄🎶 

Honored Contributor
Posts: 13,164
Registered: ‎03-09-2010

Re: I'm on the phone with Talbots


@OKPrincess wrote:

@gidgetgh

 

Merry Christmas 🎄🎶 


 

@OKPrincess I had a brief moment where I thought maybe I’d slept through the first 11 months of this year and it was time for Christmas again, LOL. 

 

When the rep answered I said “so....you’re playing Christmas music”. She laughed (as did I) and she said yep, we have no idea why and everyone who calls in tells us!


Why is it, when I have a 50/50 guess at something, I'm always 100% wrong?
Honored Contributor
Posts: 44,347
Registered: ‎01-08-2011

Re: I'm on the phone with Talbots

Let them know so they can tell the regional manager whom would notify corporate.

Valued Contributor
Posts: 935
Registered: ‎01-03-2011

Re: I'm on the phone with Talbots

[ Edited ]

Maybe they will change their Christmas music at the same time one of our neighbors turns off their Christmas lights!!

Honored Contributor
Posts: 31,696
Registered: ‎05-10-2010

Re: I'm on the phone with Talbots

It's like when people put their "out of office" message on their work email when they go on vacation and forget to take it off when they return.  "I will be on vacation 1/1-1/4; in my absence, please contact Susie Que".   And it's...March.  

Regular Contributor
Posts: 214
Registered: ‎09-21-2017

Re: I'm on the phone with Talbots

[ Edited ]

Talbot's music while on hold is still Christmas music? Must be a reflection of their fashion. Not currentSmiley Happy