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06-26-2016 12:18 PM - edited 06-26-2016 12:19 PM
@Nightowlz, we searched for Fitbit & the model I have, and we had loads of choices. I thing I have about 12 different bands, and change them out to match my day. Good luck!
06-26-2016 02:21 PM
@Nightowlz wrote:
@Alice-QVC wrote:Hi @Nightowlz I'm so sorry you are having difficulty with the Fitbit. If you purchased it from QVC please send your Q Account number and order number to QVCSocialTeam@qvc.com and we will do our best to help.
Thx for your reply. I bought it off another channel when it was their Special. I don't think anyone could help much since I cannot clasp it. I would buy one of the leather bands for it if it had a decent clasp on it. I guess I need to send my complaint to Fitbit so they can redesign their bands.
I got the same one from same place. I was very frustrated with the clasp at first also. I just couldn't get the darn thing on. I read some tips online & now I can fasten it easily. Practice with it off your wrist- put finger under the band & use thumb to wiggle the posts into the holes. After you do it a few times it gets easier. This is my 4th Fitbit & favorite. I love getting the text/call notifications on it.
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