Wellness

[vabiker]

Got my Fitbit and was really excited to use it but it doesn't stay charged..I charged it too...plus I was checking out the info about it's many uses ( sleep pattern, food intake, etc) and saw you have to pay $50 a year for each thing if you want to keep monitoring them...what a rip off...I don't recall the hosts giving that info to the viewers. I would really like to keep it but I have many questions and there is no number you can call to ask and the chat wasn't very helpful either

[hckynut]

Less than 30 days? Send it back.

[mima]

I have one and I was unaware of the $50 a year charge. Really? I won't pay it. Wow.

Edit: I did a super fast google and you DO NOT pay yearly. That is only for fitbit premium which is not necessary for me at all.

[vabiker]

I'm going to..I was hoping that someone on here could shed some light on maybe something I was doing wrong first..I may have just received a dud.

[vabiker]

Oh Ok Mima thanks for the info..I must have read it wrong...still wished it worked right though.

[september]

No, there is no annual fee for the basic plan, that includes everything I need. And to reach customer service, send them an email. They answer quite promptly.

[vabiker]

september...what may I ask do you monitor..I would like to monitor sleep, steps, food intake to name a few..all that would be free?

[vabiker]

Mima, what is the premium plan?

[september]

I monitored sleep only for the first few weeks of owning the product. I got it to track my activity. So I use it to count steps, active minutes, calories burned, stairs climbed (this depends on what model you have). I add in other activities I do that aren't step-related, like cycling and Pilates. I don't get steps from them, but it shows how many extra calories I've burned.

[september]

I can't say for sure, but I think with the premium plan, you get more of a breakdown if you use the site for food monitoring. I think you also get more personalized info...not something I want or need.