Wellness

[mima]

This is Fitbit premium. http://www.fitbit.com/premium/about

With free Fitbit you will still get the food log, sleep monitoring, etc.

[september]

I think they have excellent customer service. I have the Fitbit One, that uses a clip to hold it onto your clothing. I've had mine for almost two years, and they've replaced my clips twice, at no cost to me.

[vabiker]

Thanks so much september, I have the Flex and I also can't get it to scan right..I charged it and all it will do is (the lights) will scan across once and stop with 1 light lit up by itself then it will fade off to no light...Im probably not doing something right

[vabiker]

Oh OK Mima thanks so much for the info..hopefully I can get it to scan right so I can use it.

[vabiker]

I don't think I've registered it right ...wonder how I can tell?

[september]

I don't have that model, vabiker, but they have a lot of helpful info on their website. You can also post a question for other users of the device you have...just like you're doing here...and you'll get lots of answers!

[vabiker]

Great!..Again, thanks so much september..you've been alot of help!

[benzgirl]

OP...I don't know what you are/were looking at that says there is a fee. I purchased mine from the Q when it was a TSV and went to the FitBit web site and set up my profile as soon as mine arrived. The website allows me to keep track of everything mentioned - - and it's absolutely free. I love mine and only charge it about every six days. I'm so sorry that you are having a problem with yours. Did you purchase yours from Q? Stop over at our FitBit Walker's Club thread (in Health & Fitness) and maybe we can help you. We have a lot of very nice, encouraging ladies over there. You are welcome and we will assist if we can.

[vabiker]

It's working now!!! Yay I don't have to send it back..I just didn't have it completely set up (feeling really embarrassed) Thanks everyone for your advice!

[vabiker]

benzgirl...your info is so much help! I clearly have alot to learn in this techno world! Lol..I was reading some of your posts earlier on your ""club"". I will tune into it and read up on what's up in the fitbit world!