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11-28-2022 01:07 PM
@fairydogmother wrote:
I'm guessing that the majority of patients will delete their My Chart account if it becomes a pay for use service. I use mine primarily to refill meds and to fill out surveys that my docs want, prior to appointments.
I will not pay for that. Will go back to calling the office about meds. And filling out the surveys in the office when I get there.
I think if they do charge, it only be for physician contacts that required a substantial amount of work. They won't charge for having the app and patients using it because that benefits the medical practices much more than it benefits patients.
11-28-2022 01:11 PM
@Icegoddess wrote:
Never heard of MyChart. I guess if you're asking for the Dr.'s advice on something, that could be considered the same as an office visit. I never contact my Dr. via the portal. I ask for prescription renewal on my gynecologist's portal. I call my Primary Care Physician's office for new scripts. He doesn't have a portal, but does have a way to reach him online. Never used it. If I have a medical issue I call the office.
Wrong, MYCHART doesn't replace office visits. That's not what it's used for.
11-28-2022 01:17 PM
Icegoddess, MyChart is another name for a patient portal. Maybe your state doesn't call it that?
There will be no charge for checking out results, filling prescriptions or setting up appointments. They will be charged a fee if talking to a physician or spending a certain number of minutes online because of a health problem. Apparently, charge would be determined how many minutes are used talking to the physician.
There is no reason to delete MyChart account; just don't use it unnecessarily.
11-28-2022 01:25 PM
This was copied from CMS' (Centers for Medicare and Medicaid Services) website.
Examples of messages that may be billed to insurance:
Examples of messages that won't be billed to insurance:
11-28-2022 01:51 PM
The fees may be because many health insurance providers are offering Televisit as part of their services. Health insurance companies are also nickle and diming our primary care providers.
I also had a special televisit service through Consumerism that covered televist at any time. We used it a few times for my kids to avoid paying a $35 co-pay to see the pediatrician.
11-28-2022 02:16 PM
@Trinity11 wrote:I first saw a fee with my cardiologist about two years ago in my portal. It was attached to a follow up phone call in regards to a review of an echocardiogram. I used the portal to request a reply. Insurance paid it in full.
Since my doctor took time out of his very busy schedule, I was fine with him charging for his time.
would you have been fine with the charge if your insurance did not cover the charges?
11-28-2022 04:40 PM
Interesting..... I have MyChart and have considered them ok but certainly not worth IMHO a fee for their service, but then again, I don't bother them with anything. If anything, we have been "bothered" with unending "You have a message/letter in MyChart". Then we'll go to open it and viola, another reminder to get a Covid update or a yearly Flu shot.... which we do automatically every year. I enjoy filling out appropriate paperwork on line and having it be there when I arrive. Otherwise I think of MyChart as more of a nuisance.
11-29-2022 12:46 AM
I haven't heard they might start charging for My Chart. I really like this feature but only use it for blood test results or making an appointment. I have asked a couple questions before but they were simple and could be answered by the nurse. I don't expect my Doctor to be there as I can understand charging if the Doctor needs to research and respond. But I won't use it if I have to pay.
11-29-2022 08:33 AM
My Doctor just switched recently to MyChart. I sure hope nothing will be costing any money!
11-29-2022 08:52 AM - edited 11-29-2022 08:53 AM
I no longer use apps from my doctor's offices. They are 3rd party apps. I have been hacked twice from these apps and have had to take necessary precautions.
I deleted the apps and it's easier, at least for me. I'm tired of keeping up with user names and passwords for every single thing. The hacking part from a 3rd party app was the ultimate dealbreaker.
I pick up the phone and call.
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