WEN

[World Traveler]

@tcmalfa Oh, surely you can't be confusing us any more than we already are! 

Seriously, I am so glad you posted that. I didn't see that at all.

It may be true that certain colors/tones of red react differently, so I will be really happy to hear what our various tones of redheads we have on this forum have to say about it when they use it.

Like I said in another post, I just can't believe that he would create anything that wouldn't work for everyone, without giving a disclaimer on the bottle or driving the point home during the launch of the product. 

[quadmimi]

@World Traveler  I had mentioned in another response, you could always do a test in a small area if someone is concerned.  

Since it's not permanet it will wash out anyway. Hopefully Chaz will be able to get the correct info to those that are asking...

[Tennessee Vol]

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@World Traveler wrote:

Thought I would post you what is on Chaz's website, as of four hours ago. I don't know who does the posts for him, but thought you would like to read what has been posted so far. First, here is what "Chaz" posted. 

@We are proud to announce the successful launch of our new Bella Spirit® Cleansing Conditioners, available now on @QVC and at chazdean.com.@ These universal formulas combine the properties of @ChazDean’s innovative, non-lathering Cleansing Conditioners with exclusive Herbal Botanical Waters (Lavender, Eucalyptus, Cucumber and Bamboo), 11-Amino Acids, Peptides, and antioxidant rich Four Tea Complex to help strengthen and protect your hair. Rice- and Quinoa-based, they are free of wheat, gluten, soy, nuts and menthol. Bella Spirit® Indigo Toning Cleansing Conditioner is a must-have that gives you the ability to treat and control unwanted warmth, brassiness or enhance and brighten cool tones. 

Now I will show you the questions/responses so far, having deleted the names of the person who asked the questions. Notice that the answers have a "BB" afterwards. I believe that is the initials of the person who is responding for him. I could be wrong on that. Just a guess on my part.

What would this do for red hair?

‪Chaz Dean‪ We wouldn't really recommend it. It's meant to control warmth, but when you are red, you want to be red (warm) so the Indigo would bring that down, which you wouldn't necessarily want. ~BB

I guess I misunderstood him on Saturday on QVC! I thought he said it would work for all hair colors. ‪Mine on the UPS truck I will have to send it back to QVC. ‪I guessing it's for yellowing of the hair.....which I don't have.

‪Chaz Dean‪ It will make the color pop. While it will help yellowing hair, it is not just for that. ~BB

I hope it works for 90% white hair, no yellow just white because I ordered this set.

Chaz Dean‪ It does. It works great for white hair. ~BB 

Can you uses as a leave in too?

‪Chaz Dean‪ No, do not use it as your leave-in. ~BB

But I can use as separate or remix together

‪Chaz Dean‪ Even if you mix it with another formula, you don't want to use it as your leave-in. It's designed to be rinsed out. You can use the Bella Spirit or any other cleanser for your leave-in conditioner. ~BB

*I used it today for the first time and so far i don’t see a huge difference

In the tone but as with all the Wen CCs it left my hair looking beautiful!

Oh, oh, oh, I just saw a reply about something else, and the person using Chaz's name and photo on Facebook said they would "pass it on to Chaz," in response to a statement made by someone. So "BB" is responding for Chaz. @77yangya definitely need you to "talk" with Chaz on Periscope so we get a direct answer. 

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BB is Britt Binder, she has responded to several of the questions I have emailed to WEN's Customer Service

[woodyend]

@World Traveler 

Before Wen, my hair was a horrible brassy mess. The only way I got it to be silver all over was to cut the brass out. I still have to be careful about touching my hair, just the oil from my hand can discolor it, but no more brass. I get compliments about my silver hair at 60, that I never got on my dark nut brown hair in my twenties. 

[woodyend]

@Sweet_Serenity 

Same here Sweet_Serenity and with the same shampoos you mentioned. I couldn’t make it past five washes before my hair was straw. It’s been so long ago that I can’t recall if any of them turned my hair blue or not. Truth be told at 60 I think it would be neat, so after a while, I’m going for the blue.

Whoever she is she gorgeous!

[FleaMktQn]

The Bella Spirit Duo is back up and has some reviews

[SurferWife]

@j109...it’s the same CS reps that comment on FB.  Calling the number isn’t going to help, unless I get someone else with a differing opinion.

[SurferWife]

@San Antonio Gal and everyone (now that I’m off work). I checked FB for any follow-on responses.  I’m a bit relieved, I guess. It is easier to paste a picture of the FB comment thread.

[Jeannie29]

My duo was delivered today!  Five days early!!  Can’t wait till morning to try it!  *jeannie squeals in excitement*