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‎09-20-2015 11:56 AM
I have purchased 2 of these from QVC for my husband over the years for his Christmas and Birthday. He still uses the older one also, but loves his newer version with the glass windows. We love to cook all different meats, and they turn out wonderful! I must tell a story that happened recently at Sam's Club. We were out shopping and found a Masterbuilt smoker on the floor, and of course, my husband and I stopped to check out. Another gentleman and his wife stopped by a little later, he was asking my husband if he had one! Needless to say, a 30 minute conversation happened, and the other gentleman purchased one! He also gave QVC a compliment as to pricing and product knowledge that is passed on to the customer thru the live presentations. As I said, my husband loves his smokers, and will continue to use weekly. Another wonderful thing is they clean up wonderfully! This company is wonderful and appreciate QVC and the presentations prepared. Thank you for this wonderful product.
‎09-20-2015 12:14 PM
just purchase your smoke. One question. When you smoke a turkey will it come out as juicey as the chickens we saw on the QVC show?
‎09-20-2015 12:22 PM
@maggie6161 wrote:
This will probably seem like a stupid question but here goes. Masterbuilt is always talking about smoked hams. But, when you buy a ham it's already cooked. If you put a cooked ham into the smoker won't it ruin the ham?
If you can buy a non-cooked ham, where would you buy it?
Hi @maggie6161 - Great question! A pre-cooked ham still remains juicy and flavorful when you smoke it in our smokers. Although it's already "cooked," adding the smoke flavor gives a fantastic result. If you ever decide to cook a raw ham, it takes much longer to cook/smoker, but smoking is a great option. Ask your local butcher for a fresh ham, if you'd like to give it a try. Our hams here at QVC are pre-cooked and we warm them up in the smoker and add smoke flavor. Thanks!
‎09-20-2015 12:24 PM
@Diamond Dog wrote:
IS THE MASTER SMOKER WATERPROOF SAY LETTING IT GET RAINED ON EVERY ONCE IN AWHILE
Hi @Diamond Dog - Our smoker is electric and not considered waterproof. As with any electric appliance, keep it in a dry area. The included cover in our QVC TSV protects it in all weather!
‎09-20-2015 12:25 PM
@KittyBear wrote:
How can we keep the meat from drying out?
Hi @KittyBear - The "low and slow" process of smoking in our electric smokers gives you a juicy result. We do have a water pan in the smoker - fill halfway with juice, water or any favorite beverage to add moisture and flavor to the smoking chamber. Thanks!
‎09-20-2015 12:26 PM
@Kndrcop wrote:
I purchased the Masterbuilt smoker from QVC last May, my digital unit is in the back area on top of the smoker. The keyboard gets screwed down to top. My unit will only work when the keyboard is not screwed down to unit I don't know if there is a wiring issue any suggestions?
@Kndrcop Please contact our customer service team Monday morning between 8-5pm EST at 1-800-489-1581.
‎09-20-2015 12:27 PM
Watched Dan and John at midnight...where can I find Dan's smoker recipes that he mentioned during the presentation? Thanks!
‎09-20-2015 12:29 PM
‎09-20-2015 12:29 PM
‎09-20-2015 12:31 PM
@Ella Babe wrote:
I have purchased 2 of these from QVC for my husband over the years for his Christmas and Birthday. He still uses the older one also, but loves his newer version with the glass windows. We love to cook all different meats, and they turn out wonderful! I must tell a story that happened recently at Sam's Club. We were out shopping and found a Masterbuilt smoker on the floor, and of course, my husband and I stopped to check out. Another gentleman and his wife stopped by a little later, he was asking my husband if he had one! Needless to say, a 30 minute conversation happened, and the other gentleman purchased one! He also gave QVC a compliment as to pricing and product knowledge that is passed on to the customer thru the live presentations. As I said, my husband loves his smokers, and will continue to use weekly. Another wonderful thing is they clean up wonderfully! This company is wonderful and appreciate QVC and the presentations prepared. Thank you for this wonderful product.
@Ella Babe - Thanks so much for being our customer! It's great to hear that you're sharing our brand with others - THANK YOU!! -Team Masterbuilt
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