I think the NEW TSV policy is terrible,. I don't have time to sit and watch TV all day, let alone qvc. I have a life. I do, however, dvr the shows I like so that I can view them when I get home. I have been a long time customer of qvc, and I spend a ton of money on here. The main draw for me is the .5 Easy Pay offer, bit I ALSO shop at qvc because they have ALWAYS honored the price adjustment policy within 30 days. Well the other day I missed a 3pc Homeworx offer on candles for $29.96 per set. I wanted 2 sets for Xmas gifts. I called the very NEXT morning, as we were out of town for a few days. I was told NO, the pale price could NOT be honored due to the NEW policy. ??? Wow. Really??
The set is now approx $59!
Does qvc think people are going to buy it at THAT price, after seeing it for HALF that?
How stupid a policy is this? They would rather lose a sale than honor the price adjustment? EVERY storefront I know of (and most larger etailers), honors price adjustments; and qvc also honoring price adj is what had kept me loyal. Now that Amazon offers easy pays many times. I am starting to buy there more often. I just bought a Sunnyhealth treadmill from amz vs qvc because they had a better price AND 3asy pay! If qvc feels creating "excitement" over their TSV shows, rather than being loyal to their customer base (especially now that our economy is in such a downfall and mayny of us are stuggling financially!), then I will take my purchasing power elsewhere when I miss a TSV. I certainly will not be paying the non sale price if I miss a tsv show. Nor am I going to waste away in front of my TV or iphone to catch the tsv shows. I work, I help take care of an elderly family member, and we do travel.
I think qvc should go back to honoring a sale price adjustment, especially if you miss the show by ONE day!
Ridiculous policy.