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10-02-2019 05:25 PM
QVC shold make the Customer Care section private, noone has the right or the info to comment on another persons problem ...
Right?
10-02-2019 05:38 PM
@MalteseMomma - If you want your service request to be private, I recommend sending an email to QVCSocialTeam@qvc.com instead of using the forums. That approach will not only secure all your information and questions, but it will also typically get you a much quicker response.
10-02-2019 05:39 PM
10-02-2019 05:41 PM
@MalteseMomma - Good luck with your request! The team that monitors that email address is the same one that monitors these forums, so you know you'll get prompt and thorough assistance. I have had excellent results when working with them privately; they often respond within an hour of my message.
10-02-2019 05:58 PM
@MalteseMomma wrote:QVC shold make the Customer Care section private, noone has the right or the info to comment on another persons problem ...
Right?
I think that's called email.
I'm glad Lori gave you the Customer Care team email. No one is required to post a problem on the public forum. At the bottom of each web page, there's a section called Contact Us. It lists the phone number, the Live Chat, a link to a Feedback form, a way to email them, and general information on Customer Service and FAQs (Frequently Asked Questions). You can try any of those when you don't want to post your issue on the forums.
10-02-2019 06:46 PM
@Alison Wonderland wrote:
@MalteseMomma wrote:QVC shold make the Customer Care section private, noone has the right or the info to comment on another persons problem ...
Right?
I think that's called email.
I'm glad Lori gave you the Customer Care team email. No one is required to post a problem on the public forum. At the bottom of each web page, there's a section called Contact Us. It lists the phone number, the Live Chat, a link to a Feedback form, a way to email them, and general information on Customer Service and FAQs (Frequently Asked Questions). You can try any of those when you don't want to post your issue on the forums.
Thank you <3
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