Suggestion Box

[GingerPeach]

I just read a review for Skinnytees stating that the product "runs small" and that the purchaser should "size up."

Whoever allowed the review to be posted clearly knows nothing about the product.  It comes in ONE SIZE.

Is this QVC's problem - that they hire review approval personnel who don't have any information about the product?

[Drythe]

What about those reviews which state, ‘this product is awful’, or the ones from people who have not purchased the item?  

How are they useful?

[ScarletDove]

Each person's experience with a product is different,  there are some reviewers who just are not good with words or writing and presenting a review; and some people just like to rant off into negative land. Then there are people who I suppose did not purchase the item....we cannot count on QVC to "monitor" for legitimate reviews; I for one would never review something I had not purchased. 

[kelsey17]

I find the reviews very helpful.......and i am glad they aren't monitored....yes a few here and there maybe not be applicable.......but i am sure the posters reading the reviews can decipher which reviews are helpful to them...

[GingerPeach]

@kelsey17  and @ScarletDove 

I am not sure you read my post.

I spelled out an example of a reviewer saying skinnytees "run small" and the purchaser should "order up."

That comment makes no sense since the productt only comes in one size.  The person who allowed the review didn't seem to know that.

So how is that review helpful to anyone?

[ScarletDove]

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@GingerPeach wrote:

@kelsey17  and @ScarletDove 

I am not sure you read my post.

I spelled out an example of a reviewer saying skinnytees "run small" and the purchaser should "order up."

That comment makes no sense since the productt only comes in one size.  The person who allowed the review didn't seem to know that.

So how is that review helpful to anyone?

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@GingerPeach  I did read your posting, re: reviewer of skinnytees stating to size up when there is only one size.  Hence the reason why I said QVC does not always monitor reviews and there are some reviews that are scattered, shallow, wrong and just not worth reading due to poor writing skills.  I have had a review I submitted not posted because I was too harsh in the review of the product.

[StephaniM]

Homegirl

Skinny T’s Come in two sizes, regular and Plus.  I am a 12 and use both, according to if I feel thin that day or not.  Q used to carry both sizes but you can still find them at other stores.

[Kachina624]

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@StephaniM wrote:

Homegirl

Skinny T’s Come in two sizes, regular and Plus.  I am a 12 and use both, according to if I feel thin that day or not.  Q used to carry both sizes but you can still find them at other stores.

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@StephaniM.  You can buy Skinny Tees in plus sizes at their own website.

[dooBdoo]

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@GingerPeach wrote:

I just read a review for Skinnytees stating that the product "runs small" and that the purchaser should "size up."

Whoever allowed the review to be posted clearly knows nothing about the product.  It comes in ONE SIZE.

Is this QVC's problem - that they hire review approval personnel who don't have any information about the product?

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               Hi, @GingerPeach!    I hope you're doing well.🌻    QVC doesn't manage their review system "in-house" -- a major digital marketing company called "Bazaarvoice" has managed their reviews for years, and does so for countless other businesses and products.   I don't know if there's any way to get complaints or concerns passed on to them, other than by way of the QVC Social Team.    

               I agree, the way the system is "managed" leaves much to be desired, and it's been that way for a long time.    It's been permitted to remain this way to the point that I have to think QVC (and Qurate) doesn't really care.   It's a shame the reviews can't be more useful to prospective shoppers.

[FranandZoe]

People shouldn't be able to write reviews if they haven't purchased the item.  Actually they should have more sense than to even write a review but since they don't QVC needs to monitor them.