@GingerPeach wrote:
I just read a review for Skinnytees stating that the product "runs small" and that the purchaser should "size up."
Whoever allowed the review to be posted clearly knows nothing about the product. It comes in ONE SIZE.
Is this QVC's problem - that they hire review approval personnel who don't have any information about the product?
Hi, @GingerPeach! I hope you're doing well.🌻 QVC doesn't manage their review system "in-house" -- a major digital marketing company called "Bazaarvoice" has managed their reviews for years, and does so for countless other businesses and products. I don't know if there's any way to get complaints or concerns passed on to them, other than by way of the QVC Social Team.
I agree, the way the system is "managed" leaves much to be desired, and it's been that way for a long time. It's been permitted to remain this way to the point that I have to think QVC (and Qurate) doesn't really care. It's a shame the reviews can't be more useful to prospective shoppers.
Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova