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Occasional Visitor
Posts: 1
Registered: ‎04-01-2011

I have shopped with QVC and HSN for 25+ years.  

Today I received an order and the pants are about 3 sizes to large.  The tops I received the other day to match these pants are at least 1 size to large.  Shipping to return these 4 items is almost $21!!!!  That is outragous.

 

I am all done shopping with QVC.

 

 

Honored Contributor
Posts: 8,261
Registered: ‎06-09-2010

@toomuchcaf wrote:

I have shopped with QVC and HSN for 25+ years.  

Today I received an order and the pants are about 3 sizes to large.  The tops I received the other day to match these pants are at least 1 size to large.  Shipping to return these 4 items is almost $21!!!!  That is outragous.

 

I am all done shopping with QVC.

 

 


@toomuchcaf  A return label is $6.95 for each item which totals  $27.80 plus you are not refunded your original shipping costs of $3.50 each ($14.00) , which makes a grand total of  $41.80. I would mark them as defective.

Valued Contributor
Posts: 817
Registered: ‎09-19-2024

Sounds like mislabled? I had that happen once on some Anybody pants last summer. Call CS and mark defective!

Honored Contributor
Posts: 79,788
Registered: ‎03-10-2010

@toomuchcaf. Shipping to exchange these items for smaller sizes is free.

 

I f8nd QVC sizing to be very consistent, not even trying items on until I'm ready to wear them.

 

There may be an occasional anomaly in sizing so I always check the actual garment sizes before making a selection.   Due to this, I never have to make a sizing return.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 79,788
Registered: ‎03-10-2010

@elated.  You do know, I hope, that they verify defective merchandise claims?  It's wiser to advise her her to check the garment measurements to ascertain whether they're right or wrong.

 

Some people don't realize what size they wear or don't realize it may have changed.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 8,261
Registered: ‎06-09-2010

@Kachina624 wrote:

@elated.  You do know, I hope, that they verify defective merchandise claims?  It's wiser to advise her her to check the garment measurements to ascertain whether they're right or wrong.

 

Some people don't realize what size they wear or don't realize it may have changed.


@Kachina624  I have bought the same size, same designer and same item but different color in denim and there was a difference. If she bought her normal sizes, manufacturing  is not always accurate. Mistakes are made. I do know about defective purchases I would not encourage a customer to be deceitful. Also, FYI, I wasn't the only one to tell her it was defective. You might want to read all comments.

Respected Contributor
Posts: 3,250
Registered: ‎07-19-2013
In recent years the clothing on the Q has gone off the rails. It’s all huge. Long boxy tops. Huge pants. Shapeless rectangle dresses. No thank you. I’m not hiding myself in miles of material with prints that are beyond garish. Back in the day I used to really like much of the clothing offered here, but not these days.
Respected Contributor
Posts: 4,656
Registered: ‎03-28-2010

Ive had problems with sizing for a while now.  I really like crop pants.  Always bought Denim & Co. crops.  I tried at least 2, probably 3 different versions of Denim & Co. crops last year and this year and returned them.  Sizing, for me, way off.  I'm tempted to still buy and try but don't like the return fees.  It's not just Denim & Co. I've had sizing issues with.  I have pretty much given up.