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Honored Contributor
Bird mama
Posts: 43,342
Registered: ‎03-12-2010

Re: Shop QVC TV Functionality

‎03-11-2016 04:31 PM

@spix

 

Everytime I asked for Items Recently on Air, I got the page with Rick and Shawn saying something went wrong, lol.

There are times when you must speak, not because you are going to change the opposing side, but because if you do not speak, they have changed you.
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Respected Contributor
spix
Posts: 2,458
Registered: ‎04-26-2013

Re: Shop QVC TV Functionality

‎03-11-2016 04:34 PM

@Bird mama wrote:

@spix

 

Everytime I asked for Items Recently on Air, I got the page with Rick and Shawn saying something went wrong, lol.

@Bird mama well that's a good spin on it  lol

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Lila4Now
Posts: 1,519
Registered: ‎08-13-2011

Re: Shop QVC TV Functionality

‎03-14-2016 04:27 PM

QVC has one of the worst IT departments for a company it's size.  They days they say they are going maintenance seem to be poorly planned.  

 

What's even worse, when they are having problems, they should either mention the issue on TV, or run a banner on the screen.  It's really rude, poor customer service when they don't.  I understand they have to do these things, it's just the sad way they carry it off.  They don't always let the people who are answering the phones know either.  I've called, and the people on the phone were rude, and said it must be my computer.  My computer can't generate the "hmmm, something's wrong page" with Rick and Shawn's picture!

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