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Frequent Contributor
Cindipup
Posts: 81
Registered: ‎12-22-2010

Return Notification

‎05-24-2019 10:54 PM

It would be helpful if the email notification QVC sends on your return could include a description of the item rather than just an order number.  This will help us from having to search order numbers to see what item was returned.

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QVC Customer Care
QVC Customer Care
Beth-QVC
Posts: 2,926
Registered: ‎06-14-2015

Re: Return Notification

‎05-24-2019 10:59 PM

@Cindipup 

Thank you for your suggestion and I will ensure it is provided to our logistics team.

Beth QVC

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Valued Contributor
Snowhite714
Posts: 587
Registered: ‎06-30-2014

Re: Return Notification

‎05-27-2019 10:23 PM

@Cindipup wrote:

It would be helpful if the email notification QVC sends on your return could include a description of the item rather than just an order number.  This will help us from having to search order numbers to see what item was returned.

@Cindipup  Are you online?  if so, why not just go into Order Status and look under the Returned Items tab to see what's been received?  Or keep a copy of your receipt to follow up.  Or you can use the Item # provided in the email to search online to see what's been returned.  QVC is having enough issues let's not add to it when it's easy enough for us to handle the matter.

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