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Valued Contributor
Posts: 515
Registered: ‎08-08-2010

When QVC issues a refund, it would be nice if they also refunded any tax they applied to the charge they refunded. How can you keep tax on a charge you did not keep? 

"I never changed, I just learned."
Trusted Contributor
Posts: 1,563
Registered: ‎10-12-2010

@LilMadi wrote:

When QVC issues a refund, it would be nice if they also refunded any tax they applied to the charge they refunded. How can you keep tax on a charge you did not keep? 


I always request a refund plus tax. If I don't request it they don't issue it. Not sure why that is. 

Honored Contributor
Posts: 15,264
Registered: ‎03-13-2010

The tax is paid to the State you live in....it's an "EXTRA" accounting function.

♥Surface of the Sun♥
Honored Contributor
Posts: 13,324
Registered: ‎03-16-2010

I get tax refunded.  But what isn't refunded is the shipping charge.

Valued Contributor
Posts: 511
Registered: ‎07-02-2011

Ladies, how do you request that tax be refunded?  Do you have to call CS on each return?  

Super Contributor
Posts: 299
Registered: ‎06-27-2010

I've never received a refund without the tax.  What I haven't been refunded is the tax I paid on the original shipping charge.  

Valued Contributor
Posts: 511
Registered: ‎07-02-2011

I just checked a recent return of mine and the tax was refunded.  Of course, the s/h was not refunded as per usual policy.  Good point though, got me thinking!

Respected Contributor
Posts: 4,010
Registered: ‎07-26-2019

Seems that you have to contact QVC returns or Social team on getting your money  back  on returns   not being charged return shipping on  exchanges  or being charged return shipping on items you return via self pay .

Also, the refunds are not detailed  so  You as the Customer have to figure out if you've been  gyped. That takes an extra email to QVC to ask for the details.

 For these reasons , I  have lost my taste  for QVC . These business practices and having to contact them  for everything makes the company seem as they are not a reputable company .

Honored Contributor
Posts: 12,711
Registered: ‎03-10-2010

Perhaps this is a state by state issue?  I just chalk up minor amounts like this to the cost of doing business.  No way am I going to police this stuff.  I don't have an accounting brain, I have a spend money brain.