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04-24-2022 08:33 AM
When QVC issues a refund, it would be nice if they also refunded any tax they applied to the charge they refunded. How can you keep tax on a charge you did not keep?
04-24-2022 08:51 AM
@LilMadi wrote:When QVC issues a refund, it would be nice if they also refunded any tax they applied to the charge they refunded. How can you keep tax on a charge you did not keep?
I always request a refund plus tax. If I don't request it they don't issue it. Not sure why that is.
04-24-2022 08:54 AM
The tax is paid to the State you live in....it's an "EXTRA" accounting function.
04-24-2022 08:56 AM
I get tax refunded. But what isn't refunded is the shipping charge.
04-24-2022 08:57 AM
Ladies, how do you request that tax be refunded? Do you have to call CS on each return?
04-24-2022 09:08 AM
I've never received a refund without the tax. What I haven't been refunded is the tax I paid on the original shipping charge.
04-24-2022 09:13 AM
I just checked a recent return of mine and the tax was refunded. Of course, the s/h was not refunded as per usual policy. Good point though, got me thinking!
04-24-2022 09:15 AM - edited 04-24-2022 09:18 AM
Seems that you have to contact QVC returns or Social team on getting your money back on returns not being charged return shipping on exchanges or being charged return shipping on items you return via self pay .
Also, the refunds are not detailed so You as the Customer have to figure out if you've been gyped. That takes an extra email to QVC to ask for the details.
For these reasons , I have lost my taste for QVC . These business practices and having to contact them for everything makes the company seem as they are not a reputable company .
04-24-2022 11:22 AM
Perhaps this is a state by state issue? I just chalk up minor amounts like this to the cost of doing business. No way am I going to police this stuff. I don't have an accounting brain, I have a spend money brain.
04-10-2023 09:52 PM
Returned an item and waiting 2 months for my refund. The issue has been escalated 3 times but has not been resolved. Worst customer service ever. Hope to get my refund soon. Will call every day until I get it!!!
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