Re: QVC-get with it already!

GCR18 · ‎07-03-2013

@ThinkOutsideTheBox wrote:
Having the same problems...no reduced shipping showing up for multiple item purchases in one order, no easy pay showing at all, then unable to go back on order after placing it. Nothing shows up and website is showing errors. Called customer service. They acknowledged they are having problems. The rep advised to call back in a few hours and talk to a rep. Tell them you placed an order and have them make sure to apply the reduced shipping and the easy pays. We shall see how much trouble they give me when I call back in.

@ThinkOutsidetheBox

The multiple item shipping discount was done away with last February. You now pay full shipping on multiple items.

ThinkOutsidetheBox · ‎01-23-2011

I have been getting the discount on multiple items with no problems until today.

lucymo · ‎12-13-2010

@Toejam wrote:
Tried on my iPad / Safari, my desktop Firefox, IE, Chrome, and my husband's desktop. Doesn't work! I keep getting maintenance notices and errors on QVC's site.

@Toejam I'm getting the maintenance notices too and said it was unable to figure S&H but the shipping was showing on the order. No, it's not our computers, it's the website. I didn't proceed with the order, afraid of what might show up later.

lucymo · ‎12-13-2010

@ThinkOutsideTheBox wrote:
Having the same problems...no reduced shipping showing up for multiple item purchases in one order, no easy pay showing at all, then unable to go back on order after placing it. Nothing shows up and website is showing errors. Called customer service. They acknowledged they are having problems. The rep advised to call back in a few hours and talk to a rep. Tell them you placed an order and have them make sure to apply the reduced shipping and the easy pays. We shall see how much trouble they give me when I call back in.

@ThinkOutsidetheBox As far as I know we don't get a discount on multiples of an item anymore. I sure haven't since they changed the shipping rates.

Silver Fox1 · ‎08-14-2015

Smart girl LucyMo, I did proceed and ended up with th $141.00 pending charge for the wait list order I made. You know in thinking back this web problem has happened before when they offer these easy pay deals and the last time it happen when it ended like magic the web was up and running just fine - strange. Really one would think a company this large would have a better web site.

Toejam · ‎08-22-2010

Me too! I tried calling, but cannot get through. Just a big ole mess.

dooBdoo · ‎06-27-2010

@scotnovel wrote:
I've never had any problem. Is it possible the issue is related to your computer or internet access and not the site itself?

@scotnovel, It's not happening to everyone but based on an older thread in Community Chat and the responses here it's happening to many. I haven't been able to duplicate any of the problems, but I don't doubt others are seeing them.

eta: Just for info, I'm using an iMac (OS X 10.11.3, with Firefox 44.0.2, or Chrome v. 48.0.2564.109), or on my iPad/iPhone (iOS 9.2.1) and I clear cookies/cache/website data daily.

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova

scotnovel · ‎12-31-2013

@dooBdoo wrote:
@scotnovel wrote:
I've never had any problem. Is it possible the issue is related to your computer or internet access and not the site itself?

@scotnovel, It's not happening to everyone but based on an older thread in Community Chat and the responses here it's happening to many. I haven't been able to duplicate any of the problems, but I don't doubt others are seeing them.

I don't doubt they are having problems, but am just wondering if those problems are really due to the website versus one of several other potential issues, like their computer, even their virus software, internet access, etc. I had issues with certain websites (not QVC) until I got a new laptop and a different virus software and miraculously there were no more "website" problems.

granny jane · ‎02-05-2011

I have been trying to get into my order status all day, I can get so far, then BAM the red script..... I am so very fed up with this.. Q why do you always try to fix what was not broken....and then screw everything up..... reading these posts today... I AM NOT THE ONLY ONE HAVING ISSUES, for goodness sake fix it.