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Honored Contributor
Posts: 9,734
Registered: ‎03-09-2010
On 3/18/2014 Hollan said:

Bright idea to change pins to password. NOT!!!!!!!!!!!! Change for the sake of change! Really, stop the madness. Now I have a pin for automated/pin using my phone/ password for online. Are you kidding me? ENOUGH. Pin has worked and been private for twenty years now. Passwords are a pain for all of us....now, you want more than one way to interact with you. DONE!!!! While I am complaining...changing the availability colours has been tried. It failed! Again, we try......My problem is not w/ change. It is with the two changes. They make it more diffcult to do business with you. In this day and time....it should be EASY!

You don't speak for "all of us." It took a whole 20 seconds to change to a password, and it's for better security for the consumer. Sheesh.

Honored Contributor
Posts: 17,606
Registered: ‎06-27-2010
On 3/27/2014 MJ 12 said:
On 3/18/2014 Hollan said:

Bright idea to change pins to password. NOT!!!!!!!!!!!! Change for the sake of change! Really, stop the madness. Now I have a pin for automated/pin using my phone/ password for online. Are you kidding me? ENOUGH. Pin has worked and been private for twenty years now. Passwords are a pain for all of us....now, you want more than one way to interact with you. DONE!!!! While I am complaining...changing the availability colours has been tried. It failed! Again, we try......My problem is not w/ change. It is with the two changes. They make it more diffcult to do business with you. In this day and time....it should be EASY!

You don't speak for "all of us." It took a whole 20 seconds to change to a password, and it's for better security for the consumer. Sheesh.

Hi, MJ! I agree, the password is far better security. I'd much rather spend a few seconds more with a strong password than suffering the consequences of someone hacking into my account and possible identity theft.

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
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Trusted Contributor
Posts: 1,896
Registered: ‎05-06-2010

I liked my pin,now I have been having problems with the new password,sometimes it works ,other times it doesn't,I have called customer service 2 tmes both times they sent me the wrong information,today I called again ,so now I hope the problem has been solved.I will keep my fingers crossed.Tucka.