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03-27-2014 11:08 AM
On 3/18/2014 Hollan said:Bright idea to change pins to password. NOT!!!!!!!!!!!! Change for the sake of change! Really, stop the madness. Now I have a pin for automated/pin using my phone/ password for online. Are you kidding me? ENOUGH. Pin has worked and been private for twenty years now. Passwords are a pain for all of us....now, you want more than one way to interact with you. DONE!!!! While I am complaining...changing the availability colours has been tried. It failed! Again, we try......My problem is not w/ change. It is with the two changes. They make it more diffcult to do business with you. In this day and time....it should be EASY!
You don't speak for "all of us." It took a whole 20 seconds to change to a password, and it's for better security for the consumer. Sheesh.
03-27-2014 12:43 PM
On 3/27/2014 MJ 12 said:On 3/18/2014 Hollan said:Bright idea to change pins to password. NOT!!!!!!!!!!!! Change for the sake of change! Really, stop the madness. Now I have a pin for automated/pin using my phone/ password for online. Are you kidding me? ENOUGH. Pin has worked and been private for twenty years now. Passwords are a pain for all of us....now, you want more than one way to interact with you. DONE!!!! While I am complaining...changing the availability colours has been tried. It failed! Again, we try......My problem is not w/ change. It is with the two changes. They make it more diffcult to do business with you. In this day and time....it should be EASY!
You don't speak for "all of us." It took a whole 20 seconds to change to a password, and it's for better security for the consumer. Sheesh.
Hi, MJ! I agree, the password is far better security. I'd much rather spend a few seconds more with a strong password than suffering the consequences of someone hacking into my account and possible identity theft.
04-16-2014 10:01 PM
I liked my pin,now I have been having problems with the new password,sometimes it works ,other times it doesn't,I have called customer service 2 tmes both times they sent me the wrong information,today I called again ,so now I hope the problem has been solved.I will keep my fingers crossed.Tucka.
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