Suggestion Box

[Trinity11]

---

@RespectLife wrote:

@Judaline 

It takes 2-3 days for your credit to be issued IF you are using QVC Easy Returns!!!!!!

NO one has to wait for credits anymore.

---

Yes, they issue the credit but you don't see it actually credited to your credit card for days on end. They take over a week, almost two weeks to Release the funds back to your card. So refunds are still ridiculously slow...

[Hoosierdaddy]

I use to love to shop here but the processing of my items is taking way too long! Also Counting the days it's traveling via Snail Mail it's a total JOKE! I Will turn to Amazon for free, fast, speedy shipping, of all the beautiful products I need. Returns and exchanges are a breeze. Qvc and Hsn are WAY TOO SLOW!!  Going, Going and will soon to be GONE!

[Flady1]

I think we should be able to cancel orders that are just sitting there!!!

[membersinceCVN]

I ordered a TSV item on 11/15/22.  It still shows "in process" for order status.  I have contacted customer service and they said that if it hasn't been delivered by 11/26/22 then to call QVC again.  I just want to know if there is a problem with the order.  I know that during this economy and people not wanting to go back to work that everyone under the sun is short on staff.  I wish they would just say that.  It's never been this bad before but I'll still wait until the 26th to see if the item gets delivered.

[membersinceCVN]

Today is Thanksgiving, November 24th.  My order has been sitting "in process" for 9 days now.  I can't cancel the order and I have contacted customer service twice and they say to just wait.  I know companies are having staffing issues for one reason or another.  I just wish they would say upfront that because of staffing issues, it may take 2 weeks or longer to get your item.  I am trying to be respectful to all the employees that are working very hard to take up the slack.  I know about working short staffed being an RN that worked in hospitals for 35 years.  You do the best you can.

[SoCal Bred]

Placed an order for some bed sheets on Nov 27th, received my order yesterday Dec 1st via US Postal service, my order status still shows 'Preparing your Order.' Anyway, glad I got my order sooner than expected.