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Esteemed Contributor
Posts: 7,286
Registered: ‎11-06-2011

Re: ONE order THREE shipping emails

Actually, nobody can opt out of receiving any of the emails listed by the OP—they're all considered order-related communications and the system requires enablement of that category of messaging for all customers. (Believe me, I've tried multiple service area contacts to request that the superfluous cutesie messages stop and I'm already opted out of all marketing messages.)

 

But hey, @labchocolate, you're lucky—I typically also get at least one additional email that is the same as one (or more) of the others you noted but adds my name in the subject line. Like you, the only message I ever open is "Your Order Has Shipped" because it lets me know I can check my Order Details on the website for a tracking number to match to the actually useful alerts I get directly from the couriers about packages in transit.

Trusted Contributor
Posts: 1,179
Registered: ‎03-12-2010

Re: ONE order THREE shipping emails

I happen to like the emails.  If you don't like them, simply don't open them.  Takes about a second to delete.  

Occasional Contributor
Posts: 14
Registered: ‎06-30-2010

Re: ONE order THREE shipping emails

Thanks loriqvc for your post that seemed to be more inline with my thoughts.  I know others say opt out (but as you mentioned you can not...just those that are fully promos ones).  Even others who mention simply don't open and delete. Again rather useless to me as the subject line in email does not indicate the item/order shipped only titled as I had in my original post.  
 
Really I know this is nothing major nor has the extra shipping emails hampered my life in any way Smiley HappyJust a suggestion in the suggestion box forum on receiving only one shipping with tracking would be nice.  But the extra ones can help QVC bring people back to browse around so maybe a backdoor way to promo as well. 
 
Moving on to other things yes more important things! 
 
Thanks again for response. 
 
Honored Contributor
Posts: 14,740
Registered: ‎03-09-2010

Re: ONE order THREE shipping emails

 

Just fyi, Q's computer systems are not all that sophisticated compared to many other retailers and corporations their size.

 

It's very expensive to update any system without impacting something elses and Q doesn't have the profits or money to do so.