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Honored Contributor
Kachina624
Posts: 78,188
Registered: ‎03-10-2010

Need Cross Reference

‎03-30-2018 10:24 PM

This past week item A303250, a pair of embroidered pants, was featured on a Quacker Factory show.  Also available was a matching tee.  On the item description for the pants, there is absolutely no reference to the shirt and a search reveals nothing.  How are we supposed to buy it?  It only makes sense that if youre going to offer matching separates, that you cross reference the number of the matching piece as part of the description.

New Mexico☀️Land Of Enchantment
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QVC Customer Care
QVC Customer Care
Beth-QVC
Posts: 2,954
Registered: ‎06-14-2015

Re: Need Cross Reference

‎03-30-2018 10:50 PM

@Kachina624

I apologize and  can understand how annoying this is for any potential customer. I will make sure your feedback is provided to our vendor marketing group.

Beth QVC

 

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Honored Contributor
Kachina624
Posts: 78,188
Registered: ‎03-10-2010

Re: Need Cross Reference

‎03-30-2018 11:35 PM

Thanks @Beth-QVC.

New Mexico☀️Land Of Enchantment
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Super Contributor
DeniseColo
Posts: 281
Registered: ‎07-24-2016

Re: Need Cross Reference

‎03-31-2018 02:26 AM

@Kachina624 
The coordinating top is A303252.
 
I don't understand why QVC doesn't cross reference the matching pieces.  Instead, they keep showing me the same items I've already looked at.  Many times, people don't even realize that there are coordinating items even available. I only knew what shirt you were looking for because I happened to see it on air.
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Honored Contributor
Kachina624
Posts: 78,188
Registered: ‎03-10-2010

Re: Need Cross Reference

‎03-31-2018 03:54 AM

Thanks a lot @DeniseColo, got it!  I tried preceeding and succeeding numbers but didn't go far enough.  I couldn't bring it up in any search...not surprising.  It shouldn't be this hard to buy a shirt.

New Mexico☀️Land Of Enchantment
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